Strategic Telco & Digital Accounts Manager

INDICO; Jakarta Pusat; On-site; IDR 180,000,000 - 280,000,000; Full time

Job summary

INDICO, the Telkomsel Group’s digital company, seeks a seasoned Sales/BD professional in Jakarta to drive revenue growth for telecommunications and digital services. You will develop sales plans, manage key accounts, and collaborate with internal teams to ensure timely delivery and customer satisfaction.

You will identify new business opportunities, negotiate partnerships, and translate partner needs into business requirements for back-end teams.

Qualifications

• Bachelor's degree in Business, Marketing, Management, Communications, Telecommunications, or related fields.
• 3–5 years of experience in Sales, Business Development, Account Management, or Commercial roles in telecom/digital services.
• Experience handling B2B/B2C customers or corporate clients is preferred.
• Strong skills in customer relationship management, negotiation, communication, and retention programs.

Responsibilities

• Develop and execute sales plans, promotional programs, and marketing initiatives to drive revenue growth in telecommunications and digital services.
• Manage sales activities, customer acquisition, retention, and complaint/claim resolution.
• Identify and manage new customer prospects, including order handling and fulfillment processes.
• Build and maintain strong relationships with customers, partners, and stakeholders.
• Manage marketing operations, programs, and events to support product adoption.
• Monitor sales performance, customer retention, and transaction trends to identify growth opportunities.
• Collaborate with internal teams and external partners to ensure smooth delivery of telecom and digital services.
• Propose pricing limits for Telco products based on market conditions and profitability.

Skills

CRM / CRM tools

Negotiation

Communication

Retention programs

Excel / Sheets

Business acumen

Opportunity identification

Education

Bachelor's degree in Business / Marketing / Management / Communications / Telecommunications

Tools

Excel

Google Sheets

Job description

INDICO, the Telkomsel Group’s digital company, seeks a seasoned Sales/BD professional in Jakarta to drive revenue growth for telecommunications and digital services. You will develop sales plans, manage key accounts, and collaborate with internal teams to ensure timely delivery and customer satisfaction.

You will identify new business opportunities, negotiate partnerships, and translate partner needs into business requirements for back-end teams.