Strategic Account Growth Lead

INDICO by Telkomsel; Indonesia; On-site; IDR 133,920,000 - 267,840,000; Full time

Job summary

INDICO by Telkomsel is seeking a dynamic Sales & Business Development professional to drive revenue growth in telecommunications and digital services across Indonesia. You will manage end-to-end sales cycles, build strong client relationships, and collaborate with partners to deliver integrated solutions.

You will develop plans, identify opportunities, and translate partner needs into compelling proposals while coordinating with internal teams to ensure successful delivery and customer

Qualifications

• Bachelor's degree in Business, Marketing, Management, Communications, Telecommunications, or related fields.
• 3-5 years of experience in Sales, Business Development, Account Management, or Commercial roles, preferably within the telecommunications, digital services, technology, or ICT industry.
• Experience handling B2B/B2C customers, corporate clients, or business partners is preferred.
• Understanding telecommunication products/services, digital products, or technology solutions is a strong advantage.
• Strong skills in customer relationship management, negotiation, communication, after-sales including retention programs.
• Strong commercial mindset with the ability to identify customer needs and business opportunities.
• Experience managing customer retention and complaint/claim resolution.
• Able to analyze sales performance and customer data using Microsoft Excel/Google Sheets.
• Experience working with Telco operators, digital platforms, technology vendors, or telecom-related products/services is a plus.

Responsibilities

• Develop and execute sales plans and marketing initiatives to drive revenue growth.
• Manage sales activities, customer acquisition, retention, and issue resolution.
• Identify and manage new customer prospects, orders and fulfillment.
• Build and maintain relationships with customers, partners, stakeholders.
• Manage marketing operations, promotions, and events for product adoption.
• Monitor sales performance and transaction trends to identify growth opportunities.
• Collaborate with internal teams and external partners to deliver services.
• Propose pricing limits based on market conditions and profitability review.
• Propose partnership agreements (NDA, BAK, PKS) ensuring scope, terms, timelines.
• Translate partner needs into business proposals for backend teams.

Skills

CRM

Negotiation

Communication

Retention programs

Commercial mindset

Data analysis

Education

Bachelor's degree in Business or related field

Tools

Microsoft Excel

Google Sheets

Job description

INDICO by Telkomsel is seeking a dynamic Sales & Business Development professional to drive revenue growth in telecommunications and digital services across Indonesia. You will manage end-to-end sales cycles, build strong client relationships, and collaborate with partners to deliver integrated solutions.

You will develop plans, identify opportunities, and translate partner needs into compelling proposals while coordinating with internal teams to ensure successful delivery and customer