Strategic Org Development & Training Intern

Pt Link Net Tbk; Tangerang; On-site; IDR 334,800,000 - 669,600,000; Full time

Job summary

The St. Regis Jakarta is seeking a Learning & Development Manager to drive training strategy, partner with property leadership, and deliver programs that elevate service and leadership capabilities.

The role focuses on needs assessments, program design, delivery of both custom and corporate trainings, and measuring ROI to ensure business impact. The candidate should have a relevant degree (2-year or 4-year) and a certified trainer credential, with experience in human resources or related

Qualifications

• Design and deliver training programs to align with organizational goals.
• Assess learning needs and build development plans.
• Evaluate training effectiveness and ROI to improve outcomes.

Responsibilities

• Administers employee training programs and informs staff about offerings.
• Promotes guest-focused service and leadership behaviors through training.
• Ensures ongoing training to meet guest expectations and standards.
• Develops training plans and budgets aligned with business goals.
• Monitors training participation and measures transfer to performance.

Skills

Training design

Needs assessment

Facilitation

ROI measurement

Employee development

Budget management

Education

2-year HR/related degree

4-year Bachelor's in HR/related

Certified trainer

Job description

The St. Regis Jakarta is seeking a Learning & Development Manager to drive training strategy, partner with property leadership, and deliver programs that elevate service and leadership capabilities.

The role focuses on needs assessments, program design, delivery of both custom and corporate trainings, and measuring ROI to ensure business impact. The candidate should have a relevant degree (2-year or 4-year) and a certified trainer credential, with experience in human resources or related