Hospitality L&D Lead: Digital Training & Development

Pt Gadai Mulia Sejahtera; Jawa Barat; On-site; IDR 400,000,000 - 800,000,000; Full time

Job summary

The St. Regis Jakarta is seeking an Learning & Development Manager to lead the design, delivery, and evaluation of training programs that align with the hotel's mission and guest experience standards. You will partner with property leadership to identify development needs and implement impactful learning initiatives.

Key responsibilities include needs assessments, program design, and measurement of training effectiveness to demonstrate ROI and support business results.

Qualifications

• Promotes and informs employees about all training programs.
• Displays leadership in guest hospitality and creates a positive atmosphere for guest relations while training.
• Measures the effectiveness of training to ensure a return on investment.

Responsibilities

• Administers employee training programs and promotes participation.
• Evaluates training effectiveness to ensure ROI.
• Works with property leadership to identify development needs and deliver targeted programs.

Job description

The St. Regis Jakarta is seeking an Learning & Development Manager to lead the design, delivery, and evaluation of training programs that align with the hotel's mission and guest experience standards. You will partner with property leadership to identify development needs and implement impactful learning initiatives.

Key responsibilities include needs assessments, program design, and measurement of training effectiveness to demonstrate ROI and support business results.