Hospitality L&D Manager: Training & Growth Leader

Pt Freeport Indonesia Inc.; Tangerang; On-site; IDR 167,400,000 - 234,360,000; Full time

Job summary

The St. Regis Jakarta is seeking a Learning & Development Manager to lead training strategy across the property, coordinating with leadership to address development needs and deliver programs that drive guest satisfaction and business results.

You will design, develop, and facilitate both custom and corporate trainings, measure outcomes, and ensure programs align with the hotel’s mission and guest service standards.

Qualifications

• Experience designing and delivering training programs.
• Ability to align training with business goals and ROI.
• Certified trainer preferred.

Responsibilities

• Develop and deliver learning programs aligned to hotel operations.
• Identify development needs with property leadership.
• Measure training effectiveness and ROI.
• Manage training budgets and calendars.

Skills

Training & Development

Employee Training

Needs Assessment

Budget Management

Education

2-year degree in HR, Hotel/Restaurant/ Hospitality, Business or related

4-year Bachelor's in HR, Hospitality or related

Certified trainer

Tools

MS Office

LMS (Learning Management System)

Job description

The St. Regis Jakarta is seeking a Learning & Development Manager to lead training strategy across the property, coordinating with leadership to address development needs and deliver programs that drive guest satisfaction and business results.

You will design, develop, and facilitate both custom and corporate trainings, measure outcomes, and ensure programs align with the hotel’s mission and guest service standards.