Strategic Key Account Manager — Bali (On-Site)

PT. DIMATIQUE INTERNATIONAL; Provinsi Bali; On-site; IDR 180,000,000 - 360,000,000; Full time

Job summary

PT. DIMATIQUE INTERNATIONAL in Bali, Indonesia, is seeking a dedicated Key Account Manager to oversee and grow relationships with key clients.

This full-time, on-site role focuses on maximizing client satisfaction, retention, and revenue across strategic accounts. You will manage account portfolios, respond to inquiries, coordinate with internal teams, prepare performance reports, and develop business plans with opportunities for cross-selling.

Qualifications

• Strong account management and client relationship skills.
• Analytical skills to interpret data and inform decisions.
• Experience in business planning and growth targets.
• Excellent customer service and issue resolution.
• Effective written and verbal communication and negotiation.
• Willingness to work on-site in Bali, Indonesia.
• Bachelor's degree in Business/Marketing/Management or related field.
• Prior B2B sales experience is advantageous.
• Strong organizational skills and proficiency with office software and CRM tools.

Responsibilities

• Oversee and grow relationships with key clients to ensure satisfaction and revenue growth.
• Manage account portfolios and respond to client inquiries.
• Coordinate with internal teams to meet client needs and prepare performance reports.
• Develop business plans for key accounts and identify cross-selling opportunities.
• Monitor market trends to support strategic decision-making.
• Collaborate with sales, operations, and customer service to ensure reliable service delivery.

Skills

Key account mgmt

Client relationships

Analytical skills

Business planning

Customer service

Communication

On-site Bali

Team collaboration

Time management

CRM tools

Education

Bachelor's degree in Business/Marketing/Management or related field

Tools

CRM software

Job description

PT. DIMATIQUE INTERNATIONAL in Bali, Indonesia, is seeking a dedicated Key Account Manager to oversee and grow relationships with key clients.

This full-time, on-site role focuses on maximizing client satisfaction, retention, and revenue across strategic accounts. You will manage account portfolios, respond to inquiries, coordinate with internal teams, prepare performance reports, and develop business plans with opportunities for cross-selling.