Strategic Key Account Leader, Aftermarket Mining

PT Epiroc Southern Asia; Sumbawa Besar; On-site; IDR 350,000,000 - 650,000,000; Full time

Benefits offered by this job

Medical

Training

14 days annual leave

Miscellaneous allowance

Job summary

PT Epiroc Southern Asia is seeking a seasoned Key Account Manager to lead aftermarket sales across parts, services, and solutions for major accounts in Indonesia. The role emphasizes strategic account development, technical and commercial support, and strong stakeholder engagement.

You will collaborate with internal teams to deliver service projects, drive revenue growth, and ensure compliance with safety and SHEQ standards while building durable partnerships with key clients.

Qualifications

• Bachelor's degree in engineering or related field; Master's degree is an advantage.
• Professional certifications in sales/CRM/aftermarket are a plus.
• Minimum 5–8 years in aftermarket sales, key account or technical sales in heavy equipment or mining.

Responsibilities

• Driving Aftermarket Sales Performance: develop and execute account-specific strategies to achieve revenue targets for parts, services, and solutions.
• Customer Relationship Management: act as primary contact for key accounts, building relationships with decision-makers and stakeholders.
• Technical and Commercial Support: provide technical assistance and commercial guidance to customers.
• Market Insight and Strategic Planning: analyze market trends to identify growth opportunities for aftermarket offerings.
• Collaboration and Continuous Improvement: work with Operations, Product Support, and Business Line Managers to ensure service project delivery and improvements.
• Compliance and Safety: uphold safety, quality, and SHEQ standards in all interactions.

Skills

Key Account Management

Sales Management

Negotiation

Customer Relationship Management

Market Analysis

Education

Bachelor's Degree in Engineering (Mechanical, Electrical, or Industrial)

Master's Degree in Business/Management (advantage)

Tools

ERP systems

Inventory management systems

Warranty claim processes

Job description

PT Epiroc Southern Asia is seeking a seasoned Key Account Manager to lead aftermarket sales across parts, services, and solutions for major accounts in Indonesia. The role emphasizes strategic account development, technical and commercial support, and strong stakeholder engagement.

You will collaborate with internal teams to deliver service projects, drive revenue growth, and ensure compliance with safety and SHEQ standards while building durable partnerships with key clients.