Key Account

PT Sanggar Sarana Baja; Jakarta Pusat; On-site; IDR 600,000,000 - 900,000,000; Full time

Job summary

PT Sanggar Sarana Baja seeks a senior sales professional to drive sales strategies and nurture long-term client relationships in the mining sector. You will lead key account management, ensuring customer needs are met promptly and effectively.

The role involves monitoring partnerships, reviewing satisfaction data, and delivering insights to improve product and service quality. Willingness to be rostered in Papua or Mongolia is required.

Qualifications

• Bachelor's degree in any field.
• 5+ years in sales in manufacturing/fabrication for mining.
• Strong communication, presentation and negotiation skills.
• CRM systems experience and market awareness.

Responsibilities

• Develop and implement sales strategies to connect with customers and build long-term relationships.
• Implement Key Account Management programs to maintain strong customer relationships.
• Monitor and evaluate existing partnerships for continuous growth.
• Review customer satisfaction results and identify areas for service improvement.
• Analyze satisfaction data and provide insights to enhance products and services.

Skills

Communication

Presentation

Negotiation

CRM experience

Agile mindset

Education

Bachelor's Degree (S1) in any relevant field

Tools

CRM systems

Job description

• Develop and implement sales strategies and activities to connect the company with customers and establish long-term business relationships.
• Effectively implement Key Account Management programs to maintain strong customer relationships and ensure that customer needs are met in a timely and satisfactory manner.
• Monitor and evaluate existing customer partnerships and business relationships to ensure continuous engagement and business growth.
• Review customer satisfaction measurement results based on customer feedback and identify areas for service improvement.
• Analyze customer satisfaction data and provide insights and recommendations to enhance the quality of the company’s products and services.

Qualifications:

• Bachelor's Degree (S1) in any relevant field.
• Minimum 5 years of sales experience in a manufacturing/fabrication company serving the mining industry.
• Strong communication, presentation, and negotiation skills.
• Agile, proactive, and highly driven individual with strong integrity.
• In-depth understanding of market trends, competitor landscape, and industry best practices within the manufacturing sector for mining applications.
• Proven knowledge and hands-on experience in Customer Relationship Management (CRM) systems.
• Willing to be placed in Papua or Mongolia and work under a roster-based schedule.