Strategic Hospitality Account Director

Sunshinejpn; Surabaya ꦱꦸꦫꦧꦪ; On-site; IDR 600,000,000 - 900,000,000; Full time

Job summary

Sheraton Hotels & Resorts in Surabaya seeks an Complex Account Director to lead total account strategy for priority property accounts. You will work with Sales and Marketing leadership to grow market share from assigned accounts and drive revenue from transient and group business.

The role may involve day-to-day supervision of Account Sales staff and requires strong partnerships with buyers to penetrate new opportunities and manage profitability.

Qualifications

• High school diploma or GED plus 2 years in sales/marketing, guest services or related area.
• 2-year degree in Business Administration, Marketing, Hotel/Restaurant Management or related major; no work experience required.

Responsibilities

• Develops and implements the overall account strategy for assigned accounts.
• Retains, expands and grows account revenue through penetration, margin management and initiatives.
• Builds and strengthens accounts with existing and new customers, including events and trade shows.
• Executes and supports customer service standards and brand standards.

Skills

Account management

Strategic selling

Revenue growth

Customer relationships

Education

High school diploma or GED

2-year degree in Business Administration, Marketing, Hotel & Restaurant Management or related

Tools

Opera Sales and Catering

Job description

Sheraton Hotels & Resorts in Surabaya seeks an Complex Account Director to lead total account strategy for priority property accounts. You will work with Sales and Marketing leadership to grow market share from assigned accounts and drive revenue from transient and group business.

The role may involve day-to-day supervision of Account Sales staff and requires strong partnerships with buyers to penetrate new opportunities and manage profitability.