Strategic Commercial Leader – Luxury Hotel Sales & Revenue

Mandarin Oriental Group; Pluit; On-site; IDR 900,000,000 - 2,100,000,000; Full time

Benefits offered by this job

MOstay

Health insurance

Retirement plans

Duty meals

Wellness programs

Job summary

Mandarin Oriental Jakarta is seeking a Director of Commercial Strategy to lead the strategic direction of Sales, Catering, Reservations and Communications. Based in Jakarta, you will report to the General Manager and guide pricing, market development, and reporting initiatives across the hotel’s commercial functions.

You will build and lead a high-performing sales team, collaborate with key accounts, and drive integrated marketing and revenue programs in a luxury hospitality setting.

Qualifications

• Open for Indonesian Passport holder
• Minimum 7 years working experience in the luxury hotel industry; international experience preferred
• Previous experience is essential in similar role, must have been an Assistant Director of Sales for a minimum of 2 years with a proven track records of results
• Ability to motivate and develop the best sales team in Indonesia
• Excellent knowledge of Corporate and Government markets
• Knowledge of travel agent sales
• Knowledge of market segment and airlines as partners
• Outstanding selling and negotiation skills
• Impeccable, intelligent and clear presentation and business communication skills
• Comprehensive Computer Skills and Computer literacy
• Proficient in written and spoken English, preferably in Indonesian

Responsibilities

• Establish and implement revenue and yield management strategies with the General Manager
• Direct hotel sales activities through the Director of Sales and ensure targets are met as outlined in the annual Marketing Plan
• Attend overseas trade shows, travel functions, and industry meetings to promote sales and the hotel’s image
• Plan and execute sales trips to major market areas and identify new potential markets
• Analyze and review market changes; propose programs with the General Manager
• Execute the Direct Marketing Plan together with the Marketing Services Manager
• Oversee Delphi Sales and Catering system; ensure accurate, standardized records
• Monitor and report on market trends, sales opportunities, and program effectiveness
• Ensure departmental reporting aligns with strategic goals
• Establish and maintain effective relationships with stakeholders and market decision-makers
• Ensure Marketing departments have an annual Training Plan; complete Legendary Sales Training

Skills

Leadership

Negotiation

Presentation

Revenue management

Market knowledge

English proficiency

Education

Degree or Diploma in Hospitality Management

Tools

Delphi Sales & Catering

Job description

Mandarin Oriental Jakarta is seeking a Director of Commercial Strategy to lead the strategic direction of Sales, Catering, Reservations and Communications. Based in Jakarta, you will report to the General Manager and guide pricing, market development, and reporting initiatives across the hotel’s commercial functions.

You will build and lead a high-performing sales team, collaborate with key accounts, and drive integrated marketing and revenue programs in a luxury hospitality setting.