Strategic Collections Process Optimizer

PT CIMB Niaga Auto Finance; Tangerang Selatan; On-site; IDR 90,000,000 - 150,000,000; Full time

Job summary

PT CIMB Niaga Auto Finance is seeking a driven professional to enhance collection and recovery operations. You will blend legal expertise with process optimization, identify gaps, and develop tools across head office and branches.

Ideal candidates have a civil/criminal law background, strong analytical skills, and the ability to prepare legal opinions and manage evidence. Excellent communication and stakeholder management are essential.

Qualifications

• Bachelor's degree required from a reputable university
• Open to fresh graduates
• Understanding of civil law, criminal law, financing, and litigation processes and strategies
• Ability to analyze debtor and overdue data to determine litigation priorities and strategies
• Ability to prepare legal opinions, recommendations, and manage legal documents and evidence

Responsibilities

• Identify weaknesses and gaps in collection and recovery processes
• Develop and improve existing tools for collection and recovery operations
• Create new tools to optimize collection and recovery processes
• Create and support collection and recovery projects, both ongoing and new initiatives
• Research references for developing and implementing new processes
• Develop and monitor all projects and improvements in collection and recovery
• Handle system issues occurring in collection branches
• Manage project socialization at head office and branch levels
• Create technical guidelines for launched projects
• Provide helpdesk support via WhatsApp

Skills

Communication skills

Negotiation

Analytical thinking

Stakeholder management

BPM knowledge

Education

Bachelor's degree

Tools

Legal research

Job description

PT CIMB Niaga Auto Finance is seeking a driven professional to enhance collection and recovery operations. You will blend legal expertise with process optimization, identify gaps, and develop tools across head office and branches.

Ideal candidates have a civil/criminal law background, strong analytical skills, and the ability to prepare legal opinions and manage evidence. Excellent communication and stakeholder management are essential.