Strategic Account Manager (Surabaya)

GSK; Indonesia; On-site; IDR 420,000,000 - 780,000,000; Full time

Job summary

GlaxoSmithKline is seeking an Oncology Strategic Account Manager (Surabaya) to engage with strategic accounts using multi-channel selling approaches. This role focuses on driving growth, optimizing micromarketing, and aligning with GSK’s oncology portfolio and stakeholder needs.

The OSAM will manage relationships with oncology centers and key opinion leaders, negotiate agreements, and collaborate with marketing, medical affairs, and market access teams to deliver tailored solutions and achieve

Qualifications

• Bachelor's degree in Life Sciences required or preferred.
• Pharma industry experience in commercial roles.
• Oncology experience is an advantage; other therapeutic areas acceptable.

Responsibilities

• Develop and maintain relationships with strategic oncology accounts (hospitals, clinics, networks).
• Design and execute micromarketing strategies aligned with accounts and local market insights.
• Achieve sales targets for assigned oncology products within accounts; forecast and plan pipeline.
• Engage with stakeholders (oncologists, payers, executives) to enable patient access to innovations.
• Ensure compliance with GSK policies and regulatory requirements in all activities.

Skills

Customer Centric Selling

Data to Insights

Digital Fluency

Omnichannel

Sales Territory Management

Scientific Literacy

Education

Bachelor's degree in Life Sciences

Job description

GSK’s portfolio spans three product areas: vaccines, specialty and general medicines and our focus is to deliver better and faster for patients globally. Our unrivalled vaccine portfolio targets infectious diseases at every stage of life, helping to reduce the burden of disease for hundreds of millions of people. GSK has exceptional capabilities in vaccine science and technologies, including adjuvant/protein and mRNA. In specialty medicines, we are at the forefront of HIV prevention and treatment, and we are building our presence in key therapeutic areas such as oncology and immuno-inflammation. General medicines include our inhaled medicines for asthma and COPD, antibiotics and medicines for skin diseases. By 2031, we aim to deliver more than £33 billion in annual sales – a step-change in performance and growth which will significantly increase the positive impact we can have on the health of billions of patients around the world. And we’re confident in our future. Our pipeline of 21 vaccines and 43 medicines includes many with potential to be first or best-in-class opportunities for patients.

Role Summary

We are currently looking for an experienced Oncology Strategic Account Manager (Surabaya). This is an individual contributor role, accountable to effectively engage with customers through a multi-channel selling approach and is proficient in using appropriate multi-channel selling platforms aligned to customer preferences. The Oncology Strategic Account Manager (OSAM) is a critical role designed to drive business growth, enhance customer engagement, and optimize micromarketing strategies within the oncology therapeutic area. This position combines expertise in account management, oncology market dynamics, and data-driven micromarketing strategies to deliver tailored solutions to strategic accounts while achieving sales objectives. The OSAM will serve as a pivotal link between GSK's oncology portfolio and key stakeholders, ensuring alignment with the company’s strategic goals and customer needs.

Account Management

Develop and maintain long-term relationships with strategic accounts, including oncology treatment centers, hospital networks, integrated delivery networks (IDNs), and key opinion leaders (KOLs) In dept understand patient journey and pave the way for patient access to innovations with timely manner and integrated MDT by account. Serve as the primary point of contact for assigned accounts, ensuring seamless communication and collaboration. Conduct regular business reviews with accounts to assess their needs, address challenges, and identify growth opportunities. Negotiate contracts, access agreements, and partnerships to maximize mutual value for GSK and the accounts.

Micromarketing Strategy Implementation

Utilize data analytics, local market insights, and segmentation to develop and execute micromarketing strategies tailored to specific accounts. Design targeted campaigns to promote GSK’s oncology portfolio, including product launches and disease awareness initiatives. Collaborate with cross-functional teams (e.g., marketing, medical affairs, and market access, CGA) to ensure alignment between national and local strategies.

Sales and Business Growth

Achieve or exceed sales targets for assigned oncology products within strategic accounts. Identify and leverage growth opportunities through innovative solutions and customer-centric strategies. Monitor account performance metrics, analyze data trends, and proactively adjust approaches to meet business objectives. Provide accurate and timely forecasts, account plans, and pipeline updates to the Business Unit Director.

Stakeholder Engagement

Build and maintain relationships with oncologists, pharmacy directors, payers, and other healthcare professionals within strategic accounts. Share patient journey related barriers / opportunities with the Medico-Marketing teams. Serve as a trusted advisor, providing clinical and product-related insights to support decision-making. Represent GSK at key oncology conferences, seminars, and industry events to strengthen the company’s presence and reputation.

Compliance and Ethical Standards

Ensure all activities comply with GSK policies, industry regulations, and legal requirements. Promote ethical business practices and uphold GSK’s values of transparency, integrity, and patient focus. Present GSK in a professional way to customers through structured and organized working.

Why you?

We look for people who appreciate the importance of safety and quality and strive to continuously improve our performance and practices. We work in an open and transparent environment so you’ll be someone who treats others with respect and integrity – as you will be treated yourself.

Requirements

Requirements for the role: Bachelor degree from any major with preference for life sciences Solid experience of working in pharma industry or in related commercial areas. Exposure in Oncology / Gynaecology Oncology is an advantage. Consistently deliver strong performance. Demonstrate high standards of compliance. Demonstrated ability to implement and drive excellent business plans & execution. Strong negotiation and objection handling skills. Analytical thinking. Strong influencing skills. Personal resilience and strong agility. Skills Customer Centric Selling, Data to Insights, Digital Fluency, Omnichannel, Sales Territory Management, Scientific Literacy

Skills

Skills Customer Centric Selling, Data to Insights, Digital Fluency, Omnichannel, Sales Territory Management, Scientific Literacy

Why GSK?

Uniting science, technology and talent to get ahead of disease together. GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases – to impact health at scale. People and patients around the world count on the medicines and vaccines we make, so we’re committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people. We are committed to creating an inclusive workplace and providing equal opportunities for all applicants. We embrace an agile working culture across our roles, so if flexibility is important to you please discuss opportunities with our hiring team.

Adjustments and Accommodations

If you need any adjustments to the recruitment process to help you demonstrate your strengths and capabilities, contact [e-mail]. Please note this email is for adjustment requests only; for other enquiries please use our standard contact channels.

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