Strategic Account Manager (Surabaya)

GSK; Jawa Timur; On-site; IDR 30,000,000 - 60,000,000; Full time

Job summary

GSK in Indonesia is seeking an experienced Oncology Strategic Account Manager (Surabaya). This role focuses on engaging with strategic accounts, including oncology centers, hospital networks, and KOLs, using a multi-channel selling approach.

You will lead micromarketing, design campaigns for the oncology portfolio, and collaborate with marketing, medical affairs, and market access teams to align national and local strategies.

Qualifications

• Bachelor degree from any major with preference for life sciences.
• Solid experience of working in pharma industry or in related commercial areas.
• Exposure in Oncology / Gynaecology Oncology is an advantage.

Responsibilities

• Develop and maintain long-term relationships with strategic accounts including oncology treatment centers, hospital networks, integrated delivery networks (IDNs), and key opinion leaders (KOLs).
• Understand patient journey and pave the way for patient access to innovations with timely manner and integrated MDT by account.
• Serve as the primary point of contact for assigned accounts, ensuring seamless communication and collaboration.
• Conduct regular business reviews with accounts to assess their needs, address challenges, and identify growth opportunities.
• Negotiate contracts, access agreements, and partnerships to maximize mutual value for GSK and the accounts.
• Utilize data analytics, local market insights, and segmentation to develop and execute micromarketing strategies tailored to specific accounts.
• Design targeted campaigns to promote GSK's oncology portfolio, including product launches and disease awareness initiatives.
• Collaborate with cross-functional teams (e.g., marketing, medical affairs, and market access, CGA) to ensure alignment between national and local strategies.
• Achieve or exceed sales targets for assigned oncology products within strategic accounts.
• Identify and leverage growth opportunities through innovative solutions and customer-centric strategies.
• Monitor account performance metrics, analyze data trends, and proactively adjust approaches to meet business objectives.
• Provide accurate and timely forecasts, account plans, and pipeline updates to the Business Unit Director.
• Build and maintain relationships with oncologists, pharmacy directors, payers, and other healthcare professionals within strategic accounts.
• Share patient journey related barriers / opportunities with the Medico-Marketing teams.
• Serve as a trusted advisor, providing clinical and product-related insights to support decision-making.
• Represent GSK at key oncology conferences, seminars, and industry events to strengthen the company's presence and reputation.
• Ensure all activities comply with GSK policies, industry regulations, and legal requirements.
• Promote ethical business practices and uphold GSK's values of transparency, integrity, and patient focus.
• Present GSK in a professional way to customers through structured and organized working.

Education

Bachelor degree, preferably in life sciences

Job description

GSK's portfolio spans three product areas: vaccines, specialty and general medicines and our focus is to deliver better and faster for patients globally. Our unrivalled vaccine portfolio targets infectious diseases at every stage of life, helping to reduce the burden of disease for hundreds of millions of people. GSK has exceptional capabilities in vaccine science and technologies, including adjuvant/protein and mRNA. In specialty medicines, we are at the forefront of HIV prevention and treatment, and we are building our presence in key therapeutic areas such as oncology and immuno-inflammation. General medicines include our inhaled medicines for asthma and COPD, antibiotics and medicines for skin diseases.

By 2031, we aim to deliver more than £33 billion in annual sales - a step-change in performance and growth which will significantly increase the positive impact we can have on the health of billions of patients around the world. And we're confident in our future. Our pipeline of 21 vaccines and 43 medicines includes many with potential to be first or best-in-class opportunities for patients.

We are currently looking for an experienced Oncology Strategic Account Manager (Surabaya). This is an individual contributor role, accountable to effectively engage with customers through a multi-channel selling approach and is proficient in using appropriate multi-channel selling platforms aligned to customer preferences.

JOB ROLE:

Account Management:

• Develop and maintain long-term relationships with strategic accounts, including oncology treatment centers, hospital networks, integrated delivery networks (IDNs), and key opinion leaders (KOLs)
• In dept understand patient journey and pave the way for patient access to innovations with timely manner and integrated MDT by account.
• Serve as the primary point of contact for assigned accounts, ensuring seamless communication and collaboration.
• Conduct regular business reviews with accounts to assess their needs, address challenges, and identify growth opportunities.
• Negotiate contracts, access agreements, and partnerships to maximize mutual value for GSK and the accounts.

Micromarketing Strategy Implementation:

• Utilize data analytics, local market insights, and segmentation to develop and execute micromarketing strategies tailored to specific accounts.
• Design targeted campaigns to promote GSK's oncology portfolio, including product launches and disease awareness initiatives.
• Collaborate with cross-functional teams (e.g., marketing, medical affairs, and market access, CGA) to ensure alignment between national and local strategies.

Sales and Business Growth:

• Achieve or exceed sales targets for assigned oncology products within strategic accounts.
• Identify and leverage growth opportunities through innovative solutions and customer-centric strategies.
• Monitor account performance metrics, analyze data trends, and proactively adjust approaches to meet business objectives.
• Provide accurate and timely forecasts, account plans, and pipeline updates to the Business Unit Director.

Stakeholder Engagement:

• Build and maintain relationships with oncologists, pharmacy directors, payers, and other healthcare professionals within strategic accounts.
• Share patient journey related barriers / opportunities with the Medico-Marketing teams.
• Serve as a trusted advisor, providing clinical and product-related insights to support decision-making.
• Represent GSK at key oncology conferences, seminars, and industry events to strengthen the company's presence and reputation.

Compliance and Ethical Standards:

• Ensure all activities comply with GSK policies, industry regulations, and legal requirements.
• Promote ethical business practices and uphold GSK's values of transparency, integrity, and patient focus.
• Present GSK in a professional way to customers through structured and organized working

Why you?

We look for people who appreciate the importance of safety and quality and strive to continuously improve our performance and practices. We work in an open and transparent environment so you'll be someone who treats others with respect and integrity - as you will be treated yourself.

Requirements for the role:

• Bachelor degree from any major with preference for life sciences
• Solid experience of working in pharma industry or in related commercial areas.
• Exposure in Oncology / Gynaecology Oncology is an advantage.
• Consistently del