Area Retail Supervisor (Pontianak)

Blibli; Pontianak; On-site; IDR 89,280,000 - 167,400,000; Full time

Job summary

Blibli OMG is seeking an Area Retail Supervisor to lead store operations across the region in Pontianak. You will drive sales, ensure customer experience, and align local stores with company standards.

This hands-on leadership role requires a track record in multi-store retail, strong team coaching, and a data-driven approach to improving performance. You will optimize store coverage and foster growth across the area.

Qualifications

• 4+ years of sales experience, preferably in gadget or mobile retail.
• Experience leading retail teams and managing multi-store or area operations.
• Strong English is a plus.
• Willingness to rotate across stores or areas as needed.
• Strong local market knowledge and ownership mindset.

Responsibilities

• Drive sales growth by leading and motivating retail teams across assigned stores.
• Execute sales strategies to expand customer base and strengthen local market presence.
• Monitor area performance, including sales targets and P&L implications.
• Build relationships with customers and local stakeholders.
• Ensure consistent store execution and customer service standards.
• Coach and develop store teams to improve performance and engagement.
• Analyze sales data and market trends to identify opportunities.
• Support store rotations and area coverage as needed.

Skills

Leadership

Communication

Interpersonal skills

Analytical thinking

Problem solving

Adaptability

Ownership

Customer focus

Team coaching

Job description

Job Description

About the Role

Blibli OMG is part of Blibli’s growing ecosystem, focused on delivering engaging retail experiences and bringing the latest consumer technology closer to customers. As we continue expanding our retail footprint, strong on-ground leadership plays a critical role in driving performance, consistency, and customer trust across our stores.

As an Area Retail Supervisor, you will lead and manage retail store operations across the region, ensuring sales targets are achieved while maintaining excellent customer experience. You will be responsible for guiding store teams, strengthening market presence, and managing overall area performance, from sales execution to profitability. This role is ideal for a hands‑on leader who thrives in fast‑paced retail environments and is motivated by growth and results.

Your contribution will directly support Blibli OMG’s ambition to grow sustainably and deliver value across every store, enabling us to continue growth, transforming together.

What You’ll Do

• Drive sales growth by leading and motivating retail teams across assigned stores.
• Execute sales strategies to expand customer base and strengthen local market presence.
• Monitor and manage area performance, including sales targets and profit & loss (P&L).
• Build strong relationships with customers and key local stakeholders.
• Ensure consistent store execution, operational discipline, and customer service standards.
• Coach, develop, and evaluate store teams to improve performance and engagement.
• Analyze sales data and market trends to identify improvement opportunities.
• Support store rotations and area coverage as required to ensure business continuity.

What You’ll Bring to the Team

• Minimum 4 years of experience in sales, preferably within the gadget or mobile phone retail industry.
• Proven experience leading retail teams and managing multi-store or area-level operations.
• Strong leadership, communication, and interpersonal skills; English proficiency is a plus.
• Target‑oriented mindset with strong analytical and problem‑solving abilities.
• Willingness to rotate across stores or areas as needed.
• Strong local network and market knowledge within the region.
• High level of ownership, resilience, and adaptability in a dynamic retail environment.
• Passion for retail excellence and customer satisfaction.

Why You’ll Love Working Here

At Blibli OMG, we believe growth happens when people are trusted to lead, supported to learn, and encouraged to improve continuously. You’ll work with teams who are driven, collaborative, and committed to delivering the best retail experience possible. This is a place where your leadership matters — and where you can grow together with the business.