Store Operations Lead: Sales Strategy & SOP Excellence

Erajaya Group; Palangka Raya; On-site; IDR 55,800,000 - 100,440,000; Full time

Job summary

JD Sports Store Palangkaraya, part of Erajaya Group, seeks a Store Operations leader to drive sales strategies and ensure SOP compliance across recruitment, training, promotions, finance, stock, and daily operations.

You will analyze needs, support efficient management systems, monitor performance, and develop staff for leadership succession with a focus on customer service and shift readiness.

Qualifications

• At least 2 years of experience in retail or related field, preferably with leadership in a store.
• Proficient in English; able to communicate effectively with customers and team.

Responsibilities

• Create a sales strategy and work plan to achieve targets.
• Implement and monitor SOPs in recruitment, training, promotion, finance, stock, and operations.
• Analyze needs and support to improve store management systems.
• Monitor day-to-day operations to achieve store goals.
• Analyze, monitor, and evaluate store performance to meet targets and standards.
• Develop staff and leadership succession within the store.

Skills

Customer service

Sales target orientation

Leadership

Interpersonal skills

Communication

Problem-solving

Shift work

Job description

JD Sports Store Palangkaraya, part of Erajaya Group, seeks a Store Operations leader to drive sales strategies and ensure SOP compliance across recruitment, training, promotions, finance, stock, and daily operations.

You will analyze needs, support efficient management systems, monitor performance, and develop staff for leadership succession with a focus on customer service and shift readiness.