Store Leader (Bali United Store)

United Creative; Provinsi Bali; On-site; IDR 44,640,000 - 89,280,000; Full time

Job summary

United Creative in Bali seeks a Store Supervisor to oversee daily operations, lead a store team, and drive sales growth. You will manage schedules, monitor inventory, and ensure accurate POS/EDC handling. The role requires strong leadership and customer service skills with willingness to work weekends as needed.

Experience in retail or sales is preferred, with a focus on stock management, display standards, and SOP compliance. English proficiency is a plus, supporting customer interactions.

Qualifications

• Minimum of 2 years of experience in retail or sales; leadership experience preferred.
• Strong leadership skills and ability to coordinate a team.
• Good communication and customer service skills.
• Conversational English is a plus.
• Knowledge of retail operations, stock, POS and EDC systems.

Responsibilities

• Oversee daily store operations and ensure SOP compliance.
• Manage Store Assistants' schedules, tasks and manpower needs.
• Monitor sales targets and team performance to drive growth.
• Monitor stock availability and ensure neat product displays.
• Supervise transactions, POS/EDC usage, and store administration.
• Handle customer complaints and report store performance to the Store Manager.
• Provide regular operational updates and reports to the Store Manager.

Skills

Leadership

Customer Service

Communication

Team Coordination

Retail Operations

POS/EDC Knowledge

English (conversational)

Job description

• Oversee daily store operations and ensure compliance with SOPs.
• Manage Store Assistants' schedules, task assignments, and manpower needs.
• Monitor sales targets and team performance to drive sales growth.
• Monitor stock availability and ensure products are neatly displayed.
• Supervise transactions, POS/EDC usage, and store administration.
• Handle customer complaints and report store performance to the Store Manager.
• Provide regular operational updates and reports to the Store Manager.

Requirements

• Minimum of 2 years of experience in retail or sales; experience as a Store Leader or Supervisor is preferred.
• Strong leadership skills and the ability to coordinate a team.
• Good communication and customer service skills.
• Able to communicate in conversational English is a plus.
• Good understanding of retail operations, sales, stock management, POS, and EDC systems.
• Willing to work shifts, including weekends and public holidays, based on operational needs.

Starting in 2020, United Entertainment has become one of the largest digital community fanbase in Indonesia with specialty in Micro Community fanbase. Our hyper focused on community segmentation makes our growth & engagement extremely high because it's very relatable with our audience preferences: Girls community, Music & Entertainment, Sports, Foodies, Millenials, and many more.