Store Leader: Sales Growth & Ops Excellence

Erajaya Group; Jakarta Pusat; On-site; IDR 89,280,000 - 156,240,000; Full time

Job summary

Erajaya Group is seeking a Store Leader to drive sales targets in a Balikpapan-based retail environment. The role emphasizes leadership, customer service excellence, and SOP compliance across recruitment, training, promotions, finance, stock, and operations.

Candidates should be prepared to develop staff, monitor store performance, and implement effective management systems to support overall business goals.

Qualifications

• Experience in fashion retail leadership roles is preferred.
• Proven ability to drive sales targets and manage store operations.
• Strong customer service, communication, and problem-solving skills.

Responsibilities

• Create a sales strategy and work plan to achieve sales targets.
• Implement and monitor SOP compliance of recruitment, training development, promotional, finance, stock, and operation to ensure the store complies with the policy.
• Analyze needs and provide support to improve store effective & efficient store management systems.
• Monitor and control store operational excellence to ensure that day-to-day operational activity supports the achievement of store goals.
• Analyze, monitor, and evaluate store performance to ensure targets and SOPs are met and to help overcome problems in store.
• Monitor and develop staff to build a leadership succession plan in store.

Skills

Leadership

Sales targets

Customer service

Problem-solving

Communication

Staff development

Job description

Erajaya Group is seeking a Store Leader to drive sales targets in a Balikpapan-based retail environment. The role emphasizes leadership, customer service excellence, and SOP compliance across recruitment, training, promotions, finance, stock, and operations.

Candidates should be prepared to develop staff, monitor store performance, and implement effective management systems to support overall business goals.