Store Head Wilson - Balikpapan

Erajaya Group; Jakarta Pusat; On-site; IDR 89,280,000 - 156,240,000; Full time

Job summary

Erajaya Group is seeking a Store Leader to drive sales targets in a Balikpapan-based retail environment. The role emphasizes leadership, customer service excellence, and SOP compliance across recruitment, training, promotions, finance, stock, and operations.

Candidates should be prepared to develop staff, monitor store performance, and implement effective management systems to support overall business goals.

Qualifications

• Experience in fashion retail leadership roles is preferred.
• Proven ability to drive sales targets and manage store operations.
• Strong customer service, communication, and problem-solving skills.

Responsibilities

• Create a sales strategy and work plan to achieve sales targets.
• Implement and monitor SOP compliance of recruitment, training development, promotional, finance, stock, and operation to ensure the store complies with the policy.
• Analyze needs and provide support to improve store effective & efficient store management systems.
• Monitor and control store operational excellence to ensure that day-to-day operational activity supports the achievement of store goals.
• Analyze, monitor, and evaluate store performance to ensure targets and SOPs are met and to help overcome problems in store.
• Monitor and develop staff to build a leadership succession plan in store.

Skills

Leadership

Sales targets

Customer service

Problem-solving

Communication

Staff development

Job description

• Create a sales strategy and work plan to achieve sales targets.
• Implement and monitor SOP compliance of recruitment, training development, promotional, finance, stock, and operation to ensure the store complies with the policy.
• Analyze needs and provide support to improve store effective & efficient store management systems.
• Monitor and control store operational excellence to ensure that day-to-day operational activity supports the achievement of store goals.
• Analyze, monitor, and evaluate store performance in predetermined areas to ensure the achievement of targets and operational standards of procedures, and to help overcome problems in store.
• Monitor and develop staff in the predetermined areas to build a leadership succession plan in store

Job Requirements

• 1-3 years of working experience in the fashion retail industry, preferably experience as an Assistant Store Manager/ Store Manager/ Store Head/ Store Leader
• Familiar with ATV, UPT, Conversion Rate, breakdown of the target, analyzing by week and month
• Possess good customer service, drive to achieve sales targets, strong leadership, & hard work.
• Have a good interpersonal skill, good in problem-solving, & good in communication.
• Willing to work in shifts (including weekends)
• Ready to work 6 days in a week
• Willing to be placed in Balikpapan (East Kalimantan)

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Telecommunications & Internet Service Providers 101-1,000 employees

Established in 1996, PT Erajaya Swasembada Tbk. ("Erajaya") has grown beyond an integrated mobile telecommunication device importer, distributor and retailer, where the Company is also acknowledged as the largest and most trusted companies in its business in Indonesia.

Erajaya engages in the distribution and retail of mobile telecommunication devices, such as mobile phones and tablets, subscriber identity module card (SIM Card), mobile network operator voucher top-up, accessories, and gadgets such as computers and other electronic devices.

Established in 1996, PT Erajaya Swasembada Tbk. ("Erajaya") has grown beyond an integrated mobile telecommunication device importer, distributor and retailer, where the Company is also acknowledged as the largest and most trusted companies in its business in Indonesia.

Erajaya engages in the distribution and retail of mobile telecommunication devices, such as mobile phones and tablets, subscriber identity module card (SIM Card), mobile network operator voucher top-up, accessories, and gadgets such as computers and other electronic devices.

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