Store Associate

Howel and Co; Jakarta Pusat; On-site; IDR 33,480,000 - 61,380,000; Full time

Job summary

Howel & Co is opening its first offline store at Plaza Senayan and seeks a Store Associate to support daily retail operations while delivering a refined in-store experience. You will assist clients, maintain presentation, and ensure service aligns with brand standards.

Role involves handling stock checks, sales transactions, and after-sales support, with training provided on product knowledge and service standards. Weekend/holiday shifts required.

Qualifications

• Minimum education: SMA/SMK or equivalent.
• Previous retail experience is an advantage.
• Well-groomed, disciplined and responsible.
• Able to respond to client inquiries with clarity and confidence.
• Willing to work on a shift basis, including weekends and public holidays.
• Able to support both client service and day-to-day store operations.

Responsibilities

• Welcome and assist clients in a warm, professional manner.
• Provide product knowledge and recommendations aligned with brand values.
• Support sales transactions and after-sales service per store procedures.
• Conduct stock opname and ensure inventory accuracy.
• Maintain cleanliness and store appearance during operating hours.
• Participate in training sessions on product knowledge and service standards.
• Assist with opening and closing store activities per shift schedule.

Skills

Customer service

Communication

Attention to detail

Teamwork

Sales support

Education

Senior High School diploma

Tools

POS system

Job description

About the Role:

Howel & Co is opening its first offline store and is looking for a dedicated Store Associate to support daily retail operations while delivering a professional and refined in-store experience. This role includes assisting clients, maintaining store presentation, supporting sales activities, and ensuring service aligns with Howel & Co’s standards.

Placement: Plaza Senayan

What you will do:

• Welcome and assist clients with a warm, polite and professional approach
• Provide accurate product knowledge and recommendations aligned with Howel & Co’s brand values
• Support sales transactions and after-sales service in accordance with store procedures
• Conduct daily stock opname and ensure inventory accuracy
• Maintain cleanliness and overall store appearance throughout operating hours
• Participate in training sessions, including product knowledge and service standards
• Assist with opening and/or closing store activities based on shift schedule

What we are looking for:

• Minimum education: Senior High School (SMA/SMK) or equivalent
• Previous retail experience is an advantage
• Well-groomed, disciplined, detail-oriented and responsible
• Able to respond to client inquiries with clarity, accuracy and confidence
• Willing to work on a shift basis, including weekends and public holidays
• Able to support both client service and day-to-day store operations
• Able to work independently and collaboratively within a team