Retail Sales & Service Associate — Weekend Shifts

Howel and Co; Kemayoran; On-site; IDR 33,480,000 - 61,380,000; Full time

Job summary

Howel & Co is opening its first offline store at Plaza Senayan and is seeking a dedicated Store Associate to support daily retail operations while delivering a professional, refined in-store experience. You will welcome clients, maintain store presentation, assist with sales activities, and ensure service aligns with Howel & Co's standards, including weekend and public holiday shifts.

Plaza Senayan-based role, with emphasis on client service and store cleanliness, supporting sales and product

Qualifications

• Minimum education: Senior High School (SMA/SMK) or equivalent.
• Previous retail experience is an advantage.
• Well-groomed, disciplined, detail-oriented and responsible.
• Able to respond to client inquiries with clarity, accuracy and confidence.
• Willing to work on a shift basis, including weekends and public holidays.
• Able to support both client service and day-to-day store operations.
• Able to work independently and collaboratively within a team.

Responsibilities

• Welcome and assist clients with a warm, polite and professional approach.
• Provide accurate product knowledge and recommendations aligned with Howel & Co's brand values.
• Support sales transactions and after-sales service in accordance with store procedures.
• Conduct daily stock opname and ensure inventory accuracy.
• Maintain cleanliness and overall store appearance throughout operating hours.
• Participate in training sessions, including product knowledge and service standards.
• Assist with opening and/or closing store activities based on shift schedule.

Skills

Customer service

Product knowledge

Communication

Teamwork

Education

Senior High School (SMA/SMK) or equivalent

Job description

Howel & Co is opening its first offline store at Plaza Senayan and is seeking a dedicated Store Associate to support daily retail operations while delivering a professional, refined in-store experience. You will welcome clients, maintain store presentation, assist with sales activities, and ensure service aligns with Howel & Co's standards, including weekend and public holiday shifts.

Plaza Senayan-based role, with emphasis on client service and store cleanliness, supporting sales and product