Steward Supervisor: Lead Kitchen Hygiene & Ops

Mercure Hotels; Jakarta Selatan; On-site; IDR 89,280,000 - 133,920,000; Full time

Job summary

Mercure Jakarta Gatot Subroto is seeking a responsible Steward Supervisor to oversee the daily operations of the Stewarding Department. You will supervise the stewarding team, ensure cleanliness and hygiene, and support food & beverage and kitchen operations.

The role requires strong leadership, knowledge of HACCP, and ability to work shifts, weekends, and public holidays. You will coordinate with Kitchen, F&B, Engineering, and other departments to maintain high sanitation standards and

Qualifications

• Experience in Stewarding or kitchen operations, preferably in hotel/restaurant environments.
• Supervisory experience is preferred.
• Good knowledge of kitchen hygiene, sanitation, and cleaning procedures.
• Knowledge of HACCP and food safety standards is an advantage.
• Strong leadership, communication, and organizational skills.
• Physically fit and able to work in a fast-paced environment.
• Able to work under pressure and manage a team effectively.

Responsibilities

• Supervise and coordinate the daily activities of the Stewarding team.
• Assign duties and work schedules to stewards according to operational requirements.
• Ensure all kitchen utensils, equipment, dishes, glassware, and cutlery are properly cleaned and sanitized.
• Monitor the cleanliness and hygiene of kitchens, back-of-house areas, storage areas, and equipment.
• Ensure proper handling, storage, and maintenance of kitchen equipment and utensils.
• Monitor the use and availability of cleaning chemicals, supplies, and equipment.
• Ensure all cleaning chemicals are properly labeled, stored, and used according to safety procedures.
• Conduct regular inspections of kitchen and stewarding areas to ensure cleanliness and hygiene standards are maintained.
• Coordinate with the Kitchen, Food & Beverage, Engineering, and other departments to support daily operations.
• Ensure proper waste segregation, disposal, and recycling procedures are followed.
• Monitor inventory levels of stewarding supplies and report shortages to the relevant department.
• Assist with receiving, storing, and organizing operating supplies when required.
• Train, guide, and supervise stewarding staff to maintain service and hygiene standards.
• Ensure compliance with hotel policies, HACCP, health and safety regulations, and sanitation standards.
• Handle operational issues and report maintenance or equipment problems to Engineering.
• Prepare or assist with daily reports, checklists, and departmental records.
• Ensure the Stewarding Department operates efficiently during busy periods and special events.
• Perform other duties assigned by the Executive Chef, Chief Steward, or Food & Beverage Management.

Skills

Stewarding Operations

Team Leadership

HACCP Knowledge

Kitchen Hygiene

Job description

Mercure Jakarta Gatot Subroto is seeking a responsible Steward Supervisor to oversee the daily operations of the Stewarding Department. You will supervise the stewarding team, ensure cleanliness and hygiene, and support food & beverage and kitchen operations.

The role requires strong leadership, knowledge of HACCP, and ability to work shifts, weekends, and public holidays. You will coordinate with Kitchen, F&B, Engineering, and other departments to maintain high sanitation standards and