Supervisor Steward

Pengiklan Anonim; Bogor; On-site; IDR 78,120,000 - 122,760,000; Full time

Job summary

Pengiklan Anonim is seeking a Steward Supervisor to lead the steward team, uphold high cleanliness standards, and ensure smooth coordination with front-of-house and kitchen teams. The role emphasizes training, performance reviews, and strict hygiene compliance.

The ideal candidate has supervisory experience in hospitality, strong organizational skills, and the ability to manage peak service times with professionalism. Indonesian language proficiency is essential.

Qualifications

• Experience as steward or similar housekeeping/food service role in hospitality.
• ],
• job_responsibilities_description [

Responsibilities

• Supervise and manage steward staff to meet company standards.
• Oversee cleanliness and maintenance of dining areas, kitchen facilities, and guest spaces.
• Train, mentor and conduct performance reviews for steward team.
• Coordinate with front-of-house and kitchen teams for seamless service.
• Monitor inventory levels of cleaning supplies, linens and equipment.
• Conduct regular inspections and address discrepancies.
• Ensure compliance with health, safety and hygiene regulations.
• Handle guest complaints professionally.
• Maintain records of team schedules, inventory and maintenance.
• Report to management and suggest process improvements.

Skills

Supervisory

Team leadership

Communication

Time management

Attention to detail

Indonesian language

English language

Job description

Supervise and manage steward staff, ensuring all team members adhere to company standards and procedures

Oversee the cleanliness and maintenance of dining areas, kitchen facilities, and guest spaces

Train, mentor and conduct performance reviews for steward team members

Coordinate with front-of-house and kitchen teams to ensure seamless service operations

Monitor inventory levels of cleaning supplies, linens and equipment, placing orders as necessary

Conduct regular inspections of work quality and address any discrepancies promptly

Ensure compliance with health, safety and hygiene regulations at all times

Handle guest complaints related to cleanliness or service quality professionally and courteously

Maintain detailed records of team schedules, inventory and maintenance activities

Report to management on operational issues and recommend improvements to processes

What we're looking for

Proven experience working as a steward or in a similar housekeeping or food service support role within a hospitality establishment

Demonstrated supervisory or team leadership experience

Strong knowledge of hospitality standards, cleaning protocols and hygiene requirements

Excellent organisational and time management abilities

Outstanding attention to detail and commitment to maintaining high cleanliness standards

Ability to work effectively under pressure and during peak service times

Strong communication skills and ability to lead and motivate a diverse team

Physical fitness for the demands of the role, including lifting and standing for extended periods

Flexibility to work varied shifts, including evenings and weekends as required

Knowledge of inventory management and basic cost control principles is advantageous

Indonesian language proficiency is essential; English language skills are beneficial