Steward Supervisor

AccorHotels Indonesia; Jakarta Selatan; On-site; IDR 66,960,000 - 111,600,000; Full time

Job summary

AccorHotels Indonesia is seeking a Steward Supervisor to oversee the daily operations of the Stewarding Department in our Jakarta property. You will supervise the stewarding team, ensure cleanliness, hygiene, and proper handling of kitchen equipment, and collaborate with Kitchen, F&B, and Engineering to support daily operations.

The role requires prior stewarding or kitchen operations experience, supervisory skills, and a strong focus on safety and sanitation.

Qualifications

• Previous experience in Stewarding or Kitchen Operations, preferably in a hotel or restaurant environment.
• Previous supervisory experience is preferred.
• Good knowledge of kitchen hygiene, sanitation, and cleaning procedures.
• Knowledge of HACCP and food safety standards is an advantage.
• Strong leadership, communication, and organizational skills.
• Physically fit and able to work in a fast-paced environment.
• Able to work under pressure and manage a team effectively.
• Detail-oriented, responsible, and disciplined.
• Willing to work shifts, weekends, and public holidays.

Responsibilities

• Supervise and coordinate the daily activities of the Stewarding team.
• Assign duties and work schedules to stewards according to operational requirements.
• Ensure all kitchen utensils, equipment, dishes, glassware, and cutlery are properly cleaned and sanitized.
• Monitor the cleanliness and hygiene of kitchens, back-of-house areas, storage areas, and equipment.
• Ensure proper handling, storage, and maintenance of kitchen equipment and utensils.
• Monitor the use and availability of cleaning chemicals, supplies, and equipment.
• Ensure all cleaning chemicals are properly labeled, stored, and used according to safety procedures.
• Conduct regular inspections of kitchen and stewarding areas to ensure cleanliness and hygiene standards are maintained.
• Coordinate with the Kitchen, Food & Beverage, Engineering, and other departments to support daily operations.
• Ensure proper waste segregation, disposal, and recycling procedures are followed.
• Monitor inventory levels of stewarding supplies and report shortages to the relevant department.
• Assist with receiving, storing, and organizing operating supplies when required.
• Train, guide, and supervise stewarding staff to maintain service and hygiene standards.
• Ensure compliance with hotel policies, HACCP, health and safety regulations, and sanitation standards.
• Handle operational issues and report maintenance or equipment problems to Engineering.
• Prepare or assist with daily reports, checklists, and departmental records.
• Ensure the Stewarding Department operates efficiently during busy periods and special events.
• Perform other duties assigned by the Executive Chef, Chief Steward, or Food & Beverage Management.

Skills

Stewarding experience

Supervisory experience

Kitchen hygiene knowledge

HACCP knowledge

Leadership

Communication

Organizational skills

Physical fitness

Pressure management

Detail oriented

Shift/work flexibility

Job description

Novelty among the top-notch properties of south Jakarta. Conveniently located in the golden triangle area of business, Gatot Subroto. Accessible via Jl. Gatot Subroto and Jl. Kapten Tendean, with direct access to Jakarta inner ring road highway, 10 minutes to Whoosh Halim Station, close to diplomatic establishments and only 35 minutes drive from Soekarno Hatta International Airport. Providing 403 modern and superbly designed rooms, overlooking the glamorous urban scenery, ensuring comfort and serenity.

Beyond its prime location, city views, and modern facilities, the hotel is committed to sustainability through its partnership with Green Key. It supports eco-friendly practices in water, energy, waste, cleaning, and sustainability education.

Job Description

We are looking for a responsible, organized, and hands-on Steward Supervisor to oversee the daily operations of the Stewarding Department. The role is responsible for supervising the stewarding team, maintaining high standards of cleanliness and hygiene, ensuring proper handling of kitchen equipment and utensils, and supporting the smooth operation of the hotel’s Food & Beverage outlets and kitchen areas.

Key Responsibilities:

• Supervise and coordinate the daily activities of the Stewarding team.
• Assign duties and work schedules to stewards according to operational requirements.
• Ensure all kitchen utensils, equipment, dishes, glassware, and cutlery are properly cleaned and sanitized.
• Monitor the cleanliness and hygiene of kitchens, back-of-house areas, storage areas, and equipment.
• Ensure proper handling, storage, and maintenance of kitchen equipment and utensils.
• Monitor the use and availability of cleaning chemicals, supplies, and equipment.
• Ensure all cleaning chemicals are properly labeled, stored, and used according to safety procedures.
• Conduct regular inspections of kitchen and stewarding areas to ensure cleanliness and hygiene standards are maintained.
• Coordinate with the Kitchen, Food & Beverage, Engineering, and other departments to support daily operations.
• Ensure proper waste segregation, disposal, and recycling procedures are followed.
• Monitor inventory levels of stewarding supplies and report shortages to the relevant department.
• Assist with receiving, storing, and organizing operating supplies when required.
• Train, guide, and supervise stewarding staff to maintain service and hygiene standards.
• Ensure compliance with hotel policies, HACCP, health and safety regulations, and sanitation standards.
• Handle operational issues and report maintenance or equipment problems to Engineering.
• Prepare or assist with daily reports, checklists, and departmental records.
• Ensure the Stewarding Department operates efficiently during busy periods and special events.
• Perform other duties assigned by the Executive Chef, Chief Steward, or Food & Beverage Management.

Qualifications

• Previous experience in Stewarding or Kitchen Operations, preferably in a hotel or restaurant environment.
• Previous supervisory experience is preferred.
• Good knowledge of kitchen hygiene, sanitation, and cleaning procedures.
• Knowledge of HACCP and food safety standards is an advantage.
• Strong leadership, communication, and organizational skills.
• Physically fit and able to work in a fast-paced environment.
• Able to work under pressure and manage a team effectively.
• Detail-oriented, responsible, and disciplined.
• Willing to work shifts, weekends, and public holidays.

Additional Information

Diversity&Inclusionfor Accor means welcoming each and everyoneandrespecting their differences by giving priority only to qualities andskills in extending employment and development opportunities. Our ambition is toprovide meaningful employment, a warm and welcoming culture, excellentworking conditions and to promote the development ofall people, including thosewith disabilities.

When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.

We are proudly part of Accor hotels, a globally renowned company with strong values and culture. We are the largest hotel company in Asia Pacific, people know and love our brand, and we are positive you will too!

Accor Plus is Asia Pacific's most expansive travel, dining, and lifestyle program. Accor Plus is accepted at over 800 Accor hotels across 18 countries in Asia Pacific. With more than 1,200 employees, 45 offices, and over 400,000 members across the Asia Pacific. Accor Plus offices are located across Australia, New Zealand, Fiji, Singapore, Malaysia, Indonesia, Philippines, India, Thailand, Vietnam and China.

All Applicants must be legally entitled to live and work in Indonesia