Solution Specialist Lead B2B

Blibli; Jakarta Pusat; On-site; IDR 180,000,000 - 300,000,000; Full time

Job summary

Blibli is seeking a Solution Specialist Lead to translate business requirements into end-to-end IT solutions that drive customer success. You will collaborate across Sales, Product, Engineering, and partners to design scalable architectures and ensure technical soundness.

You will conduct feasibility studies, develop technical proposals, and lead demos and POCs to showcase value. Strong communication and cloud/integration knowledge are essential.

Qualifications

• Bachelor’s degree in a related technical field.
• Minimum 3 years in IT solution-related roles (pre-sales, solutions architect, or technical consultant).
• Experience supporting enterprise customers and sales lifecycle.
• Strong understanding of IT infrastructure, cloud, APIs, and integration concepts.
• Proven ability to create technical proposals and solution designs.

Responsibilities

• Analyze customer requirements and translate into scalable IT solutions.
• Collaborate with Sales, Product, Engineering and partners to define requirements.
• Design end-to-end solution architectures and integration approaches.
• Conduct feasibility studies and gap analyses for technology solutions.
• Develop proposals, architecture docs, and presentations for engagements.
• Lead product demonstrations, POCh, and solution presentations.
• Provide technical consultation during sales cycles and commercial discussions.
• Coordinate with project teams and vendors to ensure delivery and feasibility.
• Support API integration planning, data migration strategies, and third-party connectivity.

Skills

Solution architecture

Stakeholder management

Pre-sales capability

Presentation skills

Technical communication

Education

Bachelor's degree in IT/CS/IS/Engineering

Tools

Visio

Lucidchart

PowerPoint

Excel

Job description

At Blibli, we help businesses accelerate digital transformation by delivering innovative technology solutions that address complex business challenges. Our B2B Solutions team partners with customers to understand their business needs, design scalable solutions, and deliver measurable business value through technology. As a Solution Specialist Lead, you will play a strategic role in translating business requirements into end-to-end IT solutions that drive customer success. Acting as a trusted advisor, you will collaborate with Sales, Product, Engineering, Project Management, and external technology partners to design solution architectures, support customer engagements, and ensure every proposed solution is technically sound, commercially competitive, and aligned with customer objectives.

What You\'ll Do

• Analyze customer business requirements and translate them into scalable, secure, and commercially viable IT solutions.
• Collaborate with customers, Sales, Product, Engineering, and other stakeholders to gather, validate, and define business and technical requirements.
• Design end-to-end solution architectures, workflows, integration approaches, and implementation strategies tailored to customer needs.
• Conduct solution assessments, feasibility studies, and gap analyses to recommend the most effective technology solutions.
• Develop technical proposals, solution presentations, architecture documentation, and supporting materials for customer engagements.
• Lead product demonstrations, technical workshops, proof-of-concept (POC) sessions, and solution presentations to showcase business value.
• Partner with Sales throughout the sales cycle by providing technical consultation during customer meetings, proposal development, and commercial discussions.
• Work closely with Project Managers, Engineering teams, vendors, and technology partners to ensure proposed solutions are technically feasible and successfully delivered.
• Support system integration planning, including API integration, data migration strategies, and third-party connectivity requirements.
• Ensure proposed solutions comply with security standards, regulatory requirements, and technology best practices while continuously identifying opportunities to enhance solution offerings and customer value.

What You\'ll Bring to the Team

• Bachelor\'s degree (S1) in Information Technology, Computer Science, Information Systems, Engineering , or a related technical field.
• Minimum 3 years of experience as an IT Solution Specialist, Solutions Consultant, Pre-Sales Engineer, Solutions Architect, Technical Consultant, or Technical Sales .
• Proven experience in customer-facing roles, supporting enterprise customers and delivering technology solutions throughout the sales lifecycle.
• Strong understanding of IT infrastructure, cloud solutions, system integration, APIs, enterprise applications, and solution architecture principles.
• Experience preparing technical proposals, solution designs, business presentations, and proof-of-concept demonstrations.
• Familiarity with data modeling, system workflows, and business process analysis.
• Proficient in Microsoft PowerPoint, Microsoft Excel , and visualization or documentation tools such as Visio, Lucidchart, or similar platforms.
• Excellent communication, presentation, stakeholder management, and consultative selling skills with the ability to explain technical concepts to both technical and non-technical audiences.
• Strong analytical thinking, problem-solving, and business acumen with a customer-first mindset.
• Knowledge of cloud platforms (AWS, Microsoft Azure, Google Cloud), cybersecurity, enterprise software, or digital transformation solutions is considered an advantage.