Solution Specialist Lead B2B

PT Global Digital Niaga; Kemayoran; On-site; IDR 500,000,000 - 750,000,000; Full time

Job summary

Blibli is seeking a Solution Specialist Lead to translate business needs into scalable IT solutions. You will work with Sales, Product, Engineering, PM, and partners to design architectures and support customer engagements with technically sound and commercially competitive offerings.

Lead demonstrations, run POCs, and provide technical counsel through the sales cycle, ensuring alignment with customer objectives and security standards.

Qualifications

• Bachelor’s degree in Information Technology, Computer Science, Information Systems, Engineering, or related field.
• Minimum 3 years in IT solution, pre-sales, or solutions architecture roles.
• Experience in customer-facing engagements and delivering technology solutions through the sales cycle.

Responsibilities

• Analyze customer requirements and translate them into scalable IT solutions.
• Collaborate with Sales, Product, Engineering, PM, and partners on requirements.
• Design end-to-end solution architectures and implementation strategies.
• Conduct feasibility studies and gap analyses to recommend solutions.
• Develop proposals, architecture docs, and supporting materials for engagements.
• Lead product demos, POC sessions, and solution presentations.
• Provide technical consultation during customer meetings and proposals.
• Coordinate with PMs, engineering, vendors to ensure feasible, delivered solutions.
• Support API integration, data migration, and third-party connectivity.

Skills

Solution architecture

Stakeholder management

Presales / technical sales

Cloud platforms

Data modeling

Education

Bachelor’s degree in IT/CS

Tools

PowerPoint

Excel

Visio

Lucidchart

Job description

At Blibli, we help businesses accelerate digital transformation by delivering innovative technology solutions that address complex business challenges. Our B2B Solutions team partners with customers to understand their business needs, design scalable solutions, and deliver measurable business value through technology.

As a Solution Specialist Lead, you will play a strategic role in translating business requirements into end-to-end IT solutions that drive customer success. Acting as a trusted advisor, you will collaborate with Sales, Product, Engineering, Project Management, and external technology partners to design solution architectures, support customer engagements, and ensure every proposed solution is technically sound, commercially competitive, and aligned with customer objectives.

What You’ll Do

• Analyze customer business requirements and translate them into scalable, secure, and commercially viable IT solutions.
• Collaborate with customers, Sales, Product, Engineering, and other stakeholders to gather, validate, and define business and technical requirements.
• Design end-to-end solution architectures, workflows, integration approaches, and implementation strategies tailored to customer needs.
• Conduct solution assessments, feasibility studies, and gap analyses to recommend the most effective technology solutions.
• Develop technical proposals, solution presentations, architecture documentation, and supporting materials for customer engagements.
• Lead product demonstrations, technical workshops, proof-of-concept (POC) sessions, and solution presentations to showcase business value.
• Partner with Sales throughout the sales cycle by providing technical consultation during customer meetings, proposal development, and commercial discussions.
• Work closely with Project Managers, Engineering teams, vendors, and technology partners to ensure proposed solutions are technically feasible and successfully delivered.
• Support system integration planning, including API integration, data migration strategies, and third-party connectivity requirements.
• Ensure proposed solutions comply with security standards, regulatory requirements, and technology best practices while continuously identifying opportunities to enhance solution offerings and customer value.

What You’ll Bring to the Team

• Bachelor’s degree (S1) in Information Technology, Computer Science, Information Systems, Engineering, or a related technical field.
• Minimum 3 years of experience as an IT Solution Specialist, Solutions Consultant, Pre-Sales Engineer, Solutions Architect, Technical Consultant, or Technical Sales.
• Proven experience in customer-facing roles, supporting enterprise customers and delivering technology solutions throughout the sales lifecycle.
• Strong understanding of IT infrastructure, cloud solutions, system integration, APIs, enterprise applications, and solution architecture principles.
• Experience preparing technical proposals, solution designs, business presentations, and proof-of-concept demonstrations.
• Familiarity with data modeling, system workflows, and business process analysis.
• Proficient in Microsoft PowerPoint, Microsoft Excel, and visualization or documentation tools such as Visio, Lucidchart, or similar platforms.
• Excellent communication, presentation, stakeholder management, and consultative selling skills with the ability to explain technical concepts to both technical and non-technical audiences.
• Strong analytical thinking, problem-solving, and business acumen with a customer-first mindset.
• Knowledge of cloud platforms (AWS, Microsoft Azure, Google Cloud), cybersecurity, enterprise software, or digital transformation solutions is considered an advantage.

Blibli.com is an e-commerce platform built upon a big dream: to lead Indonesians to enter a new digital lifestyle and give only the best shopping experience for a better life. We are committed to conduct our business with customer-centric minded, striving to deliver the best features and services to satisfy our customers. We aim for an exciting challenge to become the number 1 e-commerce platform in Indonesia by providing the best customer-centric experience for both buyers and sellers. Blibli.com is created by Indonesians, in Indonesia, and for Indonesians; we’re here as an inspiration to channel and empower the Indonesian people to engage and socialize in commercial activities.