Service Operations & Admin Coordinator

Johnson Controls, Inc.; Jakarta Pusat; On-site; IDR 66,960,000 - 111,600,000; Full time

Job summary

Johnson Controls, Inc. in Jakarta is seeking an organized Administrative Associate to support the Refrigeration Service team and act as the link to regional offices on admin matters.

You will coordinate service activities, monitor delivery of parts, compile manpower reports, and maintain accurate documentation to ensure smooth day-to-day operations and effective cross‑regional collaboration. The role requires strong Excel, Word and Outlook skills, the ability to multitask, and clear English

Qualifications

• Diploma or Bachelor's degree in Business Administration, Office Management, or related field.
• Minimum 2 years of administrative, coordination, or service support experience.
• Strong organizational and time management skills with the ability to manage multiple tasks.
• Experience in scheduling, coordinating service activities, and tracking operational deliverables.
• Proficient in Microsoft Office applications, particularly Excel, Word, and Outlook.
• Strong follow-up and coordination skills to monitor delivery schedules and service activities.
• Excellent verbal and written communication skills in English.
• Self-motivated, detail-oriented, and able to work independently with minimal supervision.
• Team player with a customer-focused mindset and willingness to support regional stakeholders.

Responsibilities

• Provide comprehensive administrative support to the Refrigeration Service team, ensuring smooth day-to-day operations.
• Coordinate and maintain schedules for all service-related activities across both local and regional operations to ensure timely execution and resource alignment.
• Monitor and follow up on the delivery status of ordered parts, proactively communicating updates and resolving potential delays.
• Track and consolidate weekly manpower hours, ensuring accurate reporting and timely submission to the Singapore office.
• Support operational planning and documentation to facilitate effective service delivery and cross-functional collaboration.

Skills

Strong organizational skills

Excellent English communication

Multitasking

Detail-oriented

Team player

Education

Diploma or Bachelor's degree in Business Administration/Office Management

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

Johnson Controls, Inc. in Jakarta is seeking an organized Administrative Associate to support the Refrigeration Service team and act as the link to regional offices on admin matters.

You will coordinate service activities, monitor delivery of parts, compile manpower reports, and maintain accurate documentation to ensure smooth day-to-day operations and effective cross‑regional collaboration. The role requires strong Excel, Word and Outlook skills, the ability to multitask, and clear English