Senior Service Engineer

Alloy Enterprises; Jakarta Pusat; On-site; IDR 120,000,000 - 180,000,000; Full time

Benefits offered by this job

Competitive salary

Paid time off

Benefits package

On-the-job training

Collaborative team

Zero Harm safety

Job summary

Johnson Controls Indonesia seeks a Service Technician to perform preventive maintenance, installation, commissioning, and service of HVAC systems at customer sites. You will diagnose electrical and mechanical issues, conduct testing, and deliver solutions to maintain building efficiency.

The role requires after-hours flexibility, a focus on safety, and timely submission of service reports while upholding the company image and customer satisfaction.

Qualifications

• High school diploma or suitable equivalent.
• 5+ years of commercial and Data Center HVAC experience.
• Understanding of advanced principles of air conditioning, refrigeration, and heating.
• Valid driver’s license and good driving record.

Responsibilities

• Travel to customer residences in a timely and professional manner.
• Perform installation, testing, commissioning, maintenance, breakdown troubleshooting and repair of HVAC equipment.
• Diagnose HVAC systems with electrical and mechanical defects and perform warranty services.
• Ensure compliance with safety standards and submit service reports on time.

Skills

HVAC expertise

Electrical and mechanical diagnostics

Communication skills

Reading schematics

Education

High school diploma

Job description

Who we are:

Johnson Controls Indonesia has been recognized as a Great Place To Work®! This achievement reflects our commitment to fostering a positive, inclusive, and dynamic work environment where every team member can thrive. Find out more here: https://greatplacetowork.co.id/companies/pt-johnson-controls-indonesia/

What you will do

• Performs basic preventative maintenance, repair, installation, commissioning, general servicing activities and performing.
• Conducts routine communications with customers, address and meet customer’s needs, service team and subcontractors as needed to ensure customer satisfaction.
• Inspect clients current HVAC systems for effectiveness and safety.
• Able to perform and deal with Water Cooled Chillers and Air Cooled Chillers, is a machine that removes heat from a liquid via a vapor-compression.
• Provide our customers with the highest level of service to solve building inefficiencies and resolve service related items. As a trusted advisor to our customers you will provide solutions and outcomes at the time of service

Service Technician Duties & Responsibilities (How you will do it):

• Travel to customers residency in a timely and professional manner.
• To perform installation, testing and commissioning, contract maintenance service, breakdown troubleshooting and repair of air conditioning equipment in accordance with Installation Operation and Maintenance Manuals, Service Manuals, Work Instructions, good trade practices.

• Diagnosing HVAC systems with electrical and mechanical defects. Adjusting and repairing systems, and performing warranty services.
• Ensuring compliance with appliance standards and with Occupational Health and Safety.
• To ensure above jobs are carried out in a timely and professional manner and in accordance with instruction given. Upon completion, proper testing shall be carried out and relevant results shall be documented and submitted accordingly.
• To project and upkeep Company image in the industries at all time.
• Maintain a detailed inventory of all HVAC equipment and resources
• To ensure accuracy and timely submission of all service reports and time sheets.
• Participate in all technical training, guide and train new technician in the on-job-training.
• Complying with service standards, work instructions, and customers’ requirements
• Ability to work after hours, over weekends, and on public holidays with short or no notice.
• Provide recommendations and solutions to ensure facility is running efficiently to include upselling opportunities
• Support proposals to support recommendations and solutions

Service Technician Requirements:

• High school diploma or suitable equivalent.
• min 5+ year commercial and Data Center HVAC experience.
• Understanding of advanced principles of air conditioning, refrigeration, and heating
• Valid driver’s license and good driving record.
• Proficient electrical and mechanical diagnostic skills.
• Excellent written, verbal and interpersonal skills.
• Proficient in reading schematics and work plans.
• Ability to work after hours, over weekends and on public holidays with short or no notice.

What we offer:

• Competitive salary and attractive bonus
• Paid vacation/holidays/sick time
• Comprehensive benefits package
• On the job/cross training opportunities
• Encouraging and collaborative team environment
• Dedication to safety through our Zero Harm policy

JCI is an Equal Opportunity Employer and does not discriminate on the basis of any protected categories.