Service Manager Engineering

Shangri-La Group; Surabaya ꦱꦸꦫꦧꦪ; On-site; IDR 180,000,000 - 300,000,000; Full time

Job summary

Shangri-La Hotel, Surabaya is seeking a Service Manager Engineering to lead the engineering team in a luxury, 5-star hotel environment. You will coach technicians, ensure equipment runs smoothly, and prioritise emergency work requests to minimise downtime.

The ideal candidate has experience in building services disciplines, demonstrates leadership, and is proficient in English. Shift availability and a proactive, self-starting attitude are essential to succeed in this role.

Qualifications

• Has passion for Engineering.
• Experience in civil, mechanical and plumbing is preferred.
• Willing to take on new challenges and shifts.

Responsibilities

• Manage, coach and supervise the engineering technicians
• Ensure all equipment runs smoothly at all times
• Carry out and prioritise emergency work requests
• Support engineering projects through planning, supervision and execution
• Support the audit and training programmes

Skills

Engineering

Leadership

English proficiency

Education

Diploma or Certificate in Building Services, Mechanical, Electrical

Job description

Shangri-La Hotel, Surabaya

At Shangri-La Group, joy is more than a feeling - it is a way of life. Since 1971, our people have brought the care and human touch of Asian hospitality across the globe, creating heartfelt connections and unforgettable experiences.

We believe joy is personal yet universal, found in every smile, every moment shared, and every experience elevated through our Asian art of hosting. Guided by our values and culture, we invite you to discover your purpose, grow with us, and find your Shangri-La in Shangri-La.

A refined oasis of quietude right in the heart of the city, Shangri-La Surabaya, features 365 tastefully decorated guest rooms and suites in warm tones, showcasing modern elegance and Javanese- styled luxury with intricately carved local wooden frames adorning the walls. Many of the rooms enjoy spectacular views of the city. Be it for business or leisure, Shangri-La Hotel, Surabaya is the ideal home.

We are looking for Service Manager Engineering

As a Engineering Manager We Rely On You To

• Manage, coach and supervise the engineering technicians
• Ensure all equipment runs smoothly at all times
• Carry out and prioritise emergency work requests
• Support engineering projects through planning, supervision and execution
• Support the audit and training programmes

We Are Looking For Someone Who

• Has a passion for Engineering
• Preferably has experience in civil, mechanical and plumbing
• Enjoys taking on a new challenge
• Not afraid to take up new challengesi>
• Willing to work shifts
• Has experience as a Duty Engineer or equivalent in a hotel
• Has a Diploma or Certificate in Building Services, Mechanical, Electrical
• Has relevant experience with an International 5* Hotel Group
• Proficient in English, both written and spoken
• A motivator and a self-starter