Server

PT ULA HOSPITALITY GROUP; Provinsi Bali; On-site; IDR 27,900,000 - 50,220,000; Full time

Benefits offered by this job

Shift meals allowances

All BPJS

Competitive salary and service charge

Job summary

PT ULA HOSPITALITY GROUP in Bali is seeking a professional Server to join our dining team. You will greet guests, take orders, and ensure a seamless, memorable dining experience with strong product knowledge.

You should have experience in a fast-paced restaurant, excellent English, and the ability to work flexible shifts. The role offers competitive salary, service charge, shift meals allowances, and opportunities for growth in a supportive environment.

Qualifications

• Experience as a Server or Waiter/Waitress in a fast-paced restaurant or cafe environment.
• Excellent command of English to interact with international guests.
• Friendly, outgoing personality with strong guest-satisfaction focus.
• Ability to stand for long periods and carry heavy trays or plates.
• Reliable with flexible shifts, including weekends, evenings, and holidays.
• Familiarity with POS systems and basic billing math.
• Education: high school diploma; hospitality training is a plus.

Responsibilities

• Welcome guests warmly, help them to their tables, and provide menus.
• Take accurate food and drink orders using the POS system and relay dietary needs to the kitchen.
• Maintain menu knowledge, including daily specials, ingredients, and pairings.
• Deliver dishes promptly, clear tables, and reset according to brand standards.
• Ensure quality of served food and beverages before guest reach.
• Process guest bills accurately and handle payments smoothly.
• Coordinate with kitchen and bar staff to ensure smooth service flow.

Skills

Guest service

Order management

Menu knowledge

Table maintenance

Quality control

Payment handling

Team collaboration

English communication

Interpersonal skills

Stamina

Reliability

POS familiarity

Basic math

Education

High school diploma

Tools

POS system

Job description

We are looking for a professional and vibrant Server to join our hospitality team. The ideal candidate will be the face of our service, ensuring that every guest enjoys a seamless and memorable dining experience through attentive service and excellent product knowledge.

Key Responsibilities

Guest Service: Welcome guests warmly, help them to their tables, and provide menus.

Order Management: Take accurate food and drink orders using the POS (Point of Sale) system and communicate any special dietary requirements or allergies to the kitchen.

Menu Expertise: Maintain a deep understanding of the menu, including daily specials, ingredients, and beverage pairings to make informed recommendations.

Table Maintenance: Deliver dishes and drinks promptly, clear empty plates, and ensure tables are clean and reset according to brand standards.

Quality Control: Ensure all served food and beverages meet quality standards before reaching the guest.

Payment Handling: Process guest bills accurately and handle cash or credit card transactions efficiently.

Team Collaboration: Coordinate with kitchen and bar staff to ensure smooth service flow and assist colleagues during peak hours.

Requirements & Qualifications

Experience: Proven experience as a Server or Waiter/Waitress in a fast-paced restaurant or cafe environment.

Communication: Excellent command of the English language (both verbal and written) to interact with international guests.

Interpersonal Skills: A friendly, outgoing personality with a strong commitment to guest satisfaction.

Stamina: Ability to remain on your feet for extended periods and carry heavy trays or plates.

Reliability: Strong punctuality and availability to work flexible shifts, including weekends, evenings, and holidays.

Technical Skills: Familiarity with POS systems and basic math skills for billing.

Education: High school diploma or equivalent; formal training in hospitality or culinary arts is a plus.

Desired Attributes

Ability to multitask and remain calm under pressure during busy service periods.

A "can-do" attitude and a high level of attention to detail.

Professional and grooming standards.

Knowledge of health and safety regulations regarding food handling.

Competitive salary and service charge.

Shift meals allowances.

All BPJS

Opportunities for career growth and professional development.

A positive and supportive working environment.