Waitress / Server

PT. Golden Wei Culinary; Jakarta Selatan; On-site; IDR 40,176,000 - 58,032,000; Full time

Job summary

Bund House in South Jakarta, SCBD, is seeking a talented Waitress/Server to join our fine dining team. You will provide exceptional customer service, share detailed menu knowledge, and ensure timely delivery of orders in a fast-paced luxury setting.

Ideal candidates have 1+ year of hospitality experience, excellent communication, and a passion for high-quality service. English proficiency is prioritized. Join us to uphold premium dining standards in a renowned Chinese restaurant.

Qualifications

• Over 1 year of experience in waitressing or hospitality.
• Strong communication and interpersonal skills.
• Fluent in English prioritized.

Responsibilities

• Greet and welcome customers in a friendly and professional manner.
• Provide menu knowledge and make recommendations to enhance the dining experience.
• Take accurate food and beverage orders, ensuring timely delivery to customers.
• Maintain a clean and organised work area, restocking supplies as needed.
• Assist with side duties such as setting tables, folding napkins, and light cleaning.
• Adhere to all health, safety, and hygiene standards at all times.

Skills

Excellent communication

Interpersonal skills

Multitasking

Attention to detail

Problem-solving

Customer service

POS awareness

Tools

POS systems

Job description

About the role

We are seeking a talented and experienced Waitress / Server to join our team at Bund House - Fine Dining Chinese Restaurant in South Jakarta, SCBD. As a Waitress, you will play a crucial role in providing exceptional customer service and ensuring the smooth operation of our premier restaurant.

Job Description

• Greet and welcome customers in a friendly and professional manner
• Provide detailed menu knowledge and make recommendations to enhance the dining experience
• Take accurate food and beverage orders, ensuring timely delivery to customers
• Maintain a clean and organised work area, restocking supplies as needed
• Respond promptly to customer requests and address any concerns or issues
• Assist with side duties such as setting tables, folding napkins, and light cleaning
• Adhere to all health, safety, and hygiene standards at all times

Requirements

• Well Groomed
• Able to Speak in English will be prioritized
• Have more than 1 year experience as a Waitress or in a similar customer service role within the hospitality industry
• Excellent communication and interpersonal skills, with a friendly and professional manner
• Strong attention to detail and the ability to multitask effectively in a fast-paced environment
• Good problem-solving skills and a commitment to providing exceptional customer service
• Familiarity with standard restaurant equipment and point-of-sale systems
• A genuine passion for the hospitality industry and a dedication to delivering high-quality service