Senior Systems Engineer

Packet Systems Indonesia; Jakarta Pusat; On-site; IDR 260,000,000 - 380,000,000; Full time

Job summary

Packet Systems Indonesia is seeking a seasoned IT security engineer to deliver on-site resident engineering services at client sites in Jakarta. You will design, implement, and support security architectures across firewall, proxy, and load-balancer platforms, ensuring high availability and incident response readiness.

You should have strong hands-on experience with Palo Alto, Checkpoint, Fortinet, Blue Coat, and F5, plus certification and excellent communication in English.

Qualifications

• Bachelor's degree in Information Technology, Computer Engineering, or Telecommunication with min 3.0 IPK.
• Deep knowledge in firewall technologies (Palo Alto/Check Point/Fortinet).
• Knowledge of Load Balancer technology (F5).
• Knowledge of Proxy Technology (BlueCoat).
• Routing and switching knowledge preferred.
• Professional level security certification required.
• Min 3 years experience in network security deployment.
• Excellent interpersonal and communication skills.
• Fluent in English with strong communication skills.
• Proficient with Microsoft Office: Visio, Word, Excel, PowerPoint.

Responsibilities

• Provide IT-security engineering support to improve client security posture.
• Manage day-to-day security endpoint and agent operations for security solutions.
• Troubleshoot and address changes to maintain security integrity.
• Support change requests in customer networks.
• Handle reporting, documentation, and standby monitoring.
• Assist On-site Resident Engineering team at PSI customer sites.

Skills

Firewall technologies

Load balancer knowledge

Proxy technology

Routing & switching knowledge

Security certification

English fluency

Interpersonal communication

Microsoft Office

Education

Bachelor's degree in IT/CE/Telecommunication

Tools

F5 Load Balancer

Cisco Security solutions

Blue Coat ProxySG

Palo Alto Firewall

Check Point Firewall

Fortinet Firewall

Job description

About Us

Founded in 2004, Packet Systems Indonesia (PSI) is one of Indonesia's most trusted ICT systems integrators headquartered in Jakarta — delivering secure, scalable, and mission-critical technology solutions across networking, cybersecurity, cloud, and managed services.

As part of Logicalis Asia Pacific — the Architects of Change™ — PSI offers the best of both worlds: deep local expertise and agility, backed by global standards, international best practices, and a network of 7,000+ professionals across 30 territories.

At PSI, you'll belong to a community of hundreds of passionate engineers, consultants, and technology specialists who take pride in what they do. You'll grow through large-scale, business-critical projects spanning planning, design, deployment, and managed services — with real responsibility from day one. And you'll thrive in a people-first culture built on knowledge-sharing, continuous learning, and investment in your career.

We are proud to be a Great Place to Work® Certified™ organisation — a recognition that reflects the environment we've built together.

Indonesia's digital transformation is accelerating. Be one of the Architects of Change who leads it.

Job Requirements

• Hold bachelor degree (S-1 degree) in Information Technology or Computer Engineering or Telecommunication from reputable university with minimum IPK of 3.0, 3 years working experience as engineer is a must
• Deep knowledge in Firewall Technologies (Palo Alto/Checkpoint/Fortinet)
• Having knowledge in Load Balance technology (F5)
• Having knowledge in Proxy Technology (Bluecoat)
• Preferable having knowledge in Routing Switching
• Holding Profesional level for Security certification is a must
• Minimum 3 years experience in network security technology deployment
• Excellent interpersonal & communication skills
• Fluent in English, good communication skills
• Competent with Microsoft Office applications i.e. Microsoft Visio, Word, Excel, and PowerPoint
• Ability to perform under pressure and tight time constraints; be able to work under limited guidance in line with a broad plan, or strategy.
• Leadership, teamwork, commitment, and service excellence personal qualities
• Willing to be positioned as resident engineer on customer site

Job Descriptions

• Provide the IT-security engineering support and guidance to the client that improve the client's security posture; improving the confidentiality, integrity, and availability of information systems by identifying, verifying, and understanding cyber events
• Handle the day-to-day management, monitoring, and operational support of security endpoint and agents for F5, Palo Alto, and Cisco Security solutions
• Providing a critical support for troubleshooting and other corrective action to maintain the security's integrity
• Acting as a support for change request in customer network
• Manage the additional supportive activity which includes reporting, documentation and standby monitoring
• Provide additional support for the On-site Resident Engineering team on PSI's Customer Site

At PSI, we are committed to creating a diverse and inclusive workplace where everyone can thrive.