Services Operations Systems Engineer

Packet Systems Indonesia; Jakarta Pusat; On-site; IDR 89,280,000 - 156,240,000; Full time

Job summary

Packet Systems Indonesia (PSI) in Jakarta invites applications for an L2 Server/Storage Engineer responsible for project-based deployments and ongoing maintenance for PSI clients.

You will handle new installations, migrations, and troubleshooting across server and storage technologies, with on-site support and documentation duties. PSI emphasizes a collaborative, knowledge-sharing culture and career growth.

Responsibilities

• New installations and migrations of server/storage systems.
• Troubleshoot and support for PSI's customers, including on-site resident engineer support.
• Documentation and reporting for each project or maintenance task.

Job description

About Us

Founded in 2004, Packet Systems Indonesia (PSI) is one of Indonesia's most trusted ICT systems integrators headquartered in Jakarta — delivering secure, scalable, and mission-critical technology solutions across networking, cybersecurity, cloud, and managed services.

About Us

Founded in 2004, Packet Systems Indonesia (PSI) is one of Indonesia's most trusted ICT systems integrators headquartered in Jakarta — delivering secure, scalable, and mission-critical technology solutions across networking, cybersecurity, cloud, and managed services.

As part of Logicalis Asia Pacific — the Architects of Change — PSI offers the best of both worlds: deep local expertise and agility, backed by global standards, international best practices, and a network of 7,000+ professionals across 30 territories.

At PSI, you'll belong to a community of hundreds of passionate engineers, consultants, and technology specialists who take pride in what they do. You'll grow through large-scale, business-critical projects spanning planning, design, deployment, and managed services — with real responsibility from day one. And you'll thrive in a people-first culture built on knowledge-sharing, continuous learning, and investment in your career.

We are proud to be a Great Place to Work Certified organisation — a recognition that reflects the environment we've built together.

Indonesia's digital transformation is accelerating. Be one of the Architects of Change who leads it.

As a L2 Server/Storage Engineer that will handle projects, maintenance, and/or managed services for PSI's customers

For Project based:

• New installation, integration with existing system, migration and monitoring.
• Including all documentation related to the project.

For Maintenance based:

• Support troubleshooting problems in all PSI’s customers related to the technology Server & Storage.
• Also support for change request in customer network.
• Including reporting, documentation and standby monitoring.
• Support for Onsite Resident Engineer on PSI Customer Site

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At PSI, we are committed to creating a diverse and inclusive workplace where everyone can thrive.