Senior Service Manager – Mining & Automation

ABB; Jakarta Pusat; In loco; IDR 90.000.000 - 130.000.000; Tempo pieno

Descrizione del lavoro

ABB in Jakarta, Indonesia, seeks an experienced senior service leader to implement the service strategy and drive service growth at the unit level. You will lead the Service organization, own the P&L, and optimize resource utilization to achieve performance targets and customer satisfaction.

Successful candidates will have 10+ years in service or operations within mining/automation, strong leadership and cross-cultural collaboration skills, and fluency in English.

Competenze

• Bachelor's degree in Engineering (Electrical, Automation, Instrumentation, Mechanical, Mining, or related).
• Minimum 10 years of experience in service, operations, engineering, or business leadership within mining, automation, process industries, or related sectors.
• Proven experience managing service operations, aftermarket activities, and P&L responsibilities.
• Fluent in English with strong communication, leadership, negotiation, and customer relationship management skills.

Mansioni

• Implement the service strategy and drive service growth at unit level.
• Lead the Service organization and manage the P&L to achieve performance targets.
• Optimize utilization of Service resources and drive profitable growth and productivity.
• Collaborate with other businesses to implement strategic plans in the service organization.
• Develop and expand the service portfolio in line with global direction.
• Report and monitor performance targets; manage investments and customer satisfaction.

Conoscenze

Leadership

Commercial acumen

English communication

Cross-cultural teams

Formazione

Bachelor's degree in Engineering

Master's degree (advantage)

Descrizione del lavoro

ABB in Jakarta, Indonesia, seeks an experienced senior service leader to implement the service strategy and drive service growth at the unit level. You will lead the Service organization, own the P&L, and optimize resource utilization to achieve performance targets and customer satisfaction.

Successful candidates will have 10+ years in service or operations within mining/automation, strong leadership and cross-cultural collaboration skills, and fluency in English.