Senior Sales Ops Analyst — Ai-Driven Process & Growth

Grabtaxi Holdings Pte. Ltd.; Jawa Barat; Remote; IDR 200,880,000 - 334,800,000; Full time

Benefits offered by this job

Competitive salary

Health insurance

Paid time off

Remote work flexibility

Professional development

Modern analytics tools

Collaborative culture

Job summary

Grabtaxi Holdings Pte. Ltd. is seeking a highly analytical Sales Operations Analyst to join a fully remote team supporting the Depok, West Java, ID market.

The role focuses on optimizing sales processes, improving efficiency, and delivering insights to drive performance through data analysis, CRM management, and reporting. The successful candidate will have at least 2 years in sales operations or data analysis, strong Excel/Sheets skills, and experience with Salesforce.

Qualifications

• Bachelor's degree in Business Administration, Finance, Statistics, Economics, or related field.
• Minimum of 2 years of experience in Sales Operations or data analysis roles.
• Strong analytical and problem-solving skills with the ability to interpret complex data.

Responsibilities

• Analyze sales data to identify trends and forecast performance.
• Manage and maintain the sales CRM system (Salesforce) ensuring data accuracy.
• Develop regular sales reports, dashboards, and leadership presentations.

Skills

Analytical thinking

Data-driven decisions

Communication

Remote work discipline

Prioritization

Education

Bachelor's degree in Business/Finance/Economics/Statistics

Tools

Salesforce

Excel / Google Sheets

Tableau

Power BI

Job description

Our client is seeking a highly analytical and detail-oriented Sales Operations Analyst to join their fully remote sales operations team. This role, which can be based anywhere supporting the sales efforts for the Depok, West Java, ID market, is critical in optimizing sales processes, improving efficiency, and providing key insights to drive sales performance. You will be responsible for analyzing sales data, managing sales tools and systems, and supporting the sales team with reporting and forecasting. This is a remote-first position requiring strong analytical skills, proficiency in data analysis tools, and excellent communication abilities. The ideal candidate is proactive, possesses a strong understanding of sales operations, and is adept at translating data into actionable recommendations. We are looking for an individual who can contribute to the strategic success of our sales organization by ensuring data integrity and process efficiency. Your analytical prowess will be key to empowering our sales force and driving better business outcomes.

About the Role

Our client is seeking a highly analytical and detail-oriented Sales Operations Analyst to join their fully remote sales operations team. This role, which can be based anywhere supporting the sales efforts for the Depok, West Java, ID market, is critical in optimizing sales processes, improving efficiency, and providing key insights to drive sales performance. You will be responsible for analyzing sales data, managing sales tools and systems, and supporting the sales team with reporting and forecasting. This is a remote-first position requiring strong analytical skills, proficiency in data analysis tools, and excellent communication abilities. The ideal candidate is proactive, possesses a strong understanding of sales operations, and is adept at translating data into actionable recommendations. We are looking for an individual who can contribute to the strategic success of our sales organization by ensuring data integrity and process efficiency. Your analytical prowess will be key to empowering our sales force and driving better business outcomes.

Key Responsibilities

• Analyze sales data to identify trends, patterns, and areas for improvement in sales performance and forecasting.
• Manage and maintain the sales CRM system (e.g., Salesforce), ensuring data accuracy and integrity.
• Develop and generate regular sales reports, dashboards, and presentations for sales leadership and the wider team.
• Support the sales team with data-driven insights, operational guidance, and performance metrics.
• Assist in the development and implementation of sales processes, policies, and procedures to improve efficiency.
• Conduct ad-hoc analysis to support strategic sales initiatives and decision-making.
• Support sales forecasting activities by providing accurate data and analysis.
• Help onboard and train sales team members on sales tools, processes, and reporting requirements.
• Identify opportunities to leverage technology and automation to enhance sales operations.
• Collaborate with cross-functional teams, such as marketing and finance, to ensure alignment and data consistency.

Requirements

• Bachelor's degree in Business Administration, Finance, Statistics, Economics, or a related field.
• Minimum of 2 years of experience in Sales Operations, Business Analysis, Data Analysis, or a similar role.
• Strong analytical and problem-solving skills, with the ability to interpret complex data sets.
• Proficiency in CRM systems, particularly Salesforce, and advanced skills in Excel or Google Sheets.
• Experience with data visualization tools (e.g., Tableau, Power BI) is a plus.
• Excellent communication and presentation skills, with the ability to articulate findings clearly.
• Ability to work independently, manage multiple priorities, and meet deadlines in a remote environment.
• Detail-oriented with a commitment to accuracy and data integrity.
• Understanding of sales cycles and B2B sales processes.
• Proactive attitude and a desire to continuously improve processes.

Benefits

• Competitive salary commensurate with experience.
• Comprehensive health, dental, and vision insurance.
• Generous paid time off and company holidays.
• Flexible remote work environment.
• Opportunities for professional development and career advancement in sales operations.
• Access to modern analytical tools and technologies.
• A collaborative team culture focused on data-driven success.