Senior Operations Lead - Education & Academy

Bina Nusantara University; Jakarta Pusat; On-site; IDR 350,000,000 - 750,000,000; Full time

Job summary

Bina Nusantara University in Jakarta is seeking an Operations Senior Manager (Institute) to lead the Apple Developer Academy's operations and administrative processes. You will oversee planning, budgeting, vendor management, and cross-functional coordination with teaching staff and stakeholders.

You will drive process improvements, ensure compliant administrative operations, and report to the Direct Supervisor. Strong leadership and bilingual communication are required.

Qualifications

• Minimum 3 years working experience in managerial level, or Minimum 10 years working experience.
• Proven experience in managing an education-related organization.
• Proven experience in people management.
• Proven experience in operational leadership, including planning, leading, organizing, and monitoring teamwork to ensure successful and on-time project completion.
• Proven experience in managing budgets.
• Ability to collaborate with employees and external partners.
• Problem-solving ability to resolve issues or conflicts with multiple stakeholders.
• Ability to effectively communicate the needs and objectives of the academy to different stakeholders.
• Proficient in Bahasa and English, both verbal and written communication.
• Experience in education-related organisation and corporate environments.

Responsibilities

• Direct, maintain and improve overall operational effectiveness in Apple Developer Academy
• Develop overall planning, implementation and evaluate effective operations strategies in Apple Developer Academy
• Ensure excellent support for teaching & learning operational process in in Apple Developer Academy
• Direct and Manage day-to-day operational activity in Operations area
• Monitor overall process of academy’s finance, legal, IT, marketing and student affairs
• Provide direct supervision for all operations and administrative staff
• Develop policy and standard quality of operation for effective services implementation (i.e., budget, procurement, vendor management, student contracts, facility management, admission process, device delivery).
• Initiate and enhance relationship with stakeholders, local community and global community via Apple Developer Academy
• Design and implement administrative processes that align with Binus, Apple, and the government's policies
• Provide Report to direct Supervisor.
• Suggest improvement process related to activities in area of responsibilities (especially related to time concern, effort and cost).
• Perform activities related to Quality Management System
• Perform additional tasks related to key responsibilities as required by Direct Supervisor.

Skills

People management

Operational leadership

Budget management

Stakeholder management

Communication

Problem-solving

Bahasa & English proficiency

Collaboration with partners

Education

Bachelor's Degree

Job description

Bina Nusantara University in Jakarta is seeking an Operations Senior Manager (Institute) to lead the Apple Developer Academy's operations and administrative processes. You will oversee planning, budgeting, vendor management, and cross-functional coordination with teaching staff and stakeholders.

You will drive process improvements, ensure compliant administrative operations, and report to the Direct Supervisor. Strong leadership and bilingual communication are required.