Senior IT Support & Network Admin

Cermati; Jakarta Pusat; On-site; IDR 60,000,000 - 90,000,000; Full time

Job summary

Cermati in Jakarta Pusat is seeking an IT Support to ensure our IT operations run smoothly. You will support and maintain office network and internet connectivity, troubleshoot hardware and software issues, and assist with onboarding and offboarding processes.

This role requires a Bachelor in Computer and Network Engineering or related field, at least 1 year of IT support experience, and strong problem solving and communication skills. Fresh graduates are welcome to apply.

Qualifications

• Bachelor's degree in Computer and Network Engineering or related field.
• Experience as IT Support min. 1 year.
• Proficient with Windows, Linux and Mac OS and Office applications.
• Good knowledge in network, hardware, software and printer troubleshooting.
• Fresh graduates are welcome to apply.

Responsibilities

• Help and make sure company's IT operations are running smoothly.
• Support and maintain office network and internet connection to provider.
• Troubleshoot and resolve IT problems (software install, printer, laptop, internet, etc).
• Create daily reports related to connectivity & resources monitoring in the placement Office.
• Set up PCs and Laptops, assist procurement decisions.
• Prepare & proceed IT peripheral handover to/from employees in onboarding & offboarding processes.

Skills

Windows OS

Linux OS

Mac OS

Office applications

Troubleshooting

Communication skills

Problem solving

Education

Bachelor Degree in Computer and Network Engineering (or related fields)

Job description

Cermati in Jakarta Pusat is seeking an IT Support to ensure our IT operations run smoothly. You will support and maintain office network and internet connectivity, troubleshoot hardware and software issues, and assist with onboarding and offboarding processes.

This role requires a Bachelor in Computer and Network Engineering or related field, at least 1 year of IT support experience, and strong problem solving and communication skills. Fresh graduates are welcome to apply.