Senior CRM Automation Analyst — QA & IT Testing

QualityKiosk Technologies; Jakarta Pusat; On-site; IDR 350,000,000 - 700,000,000; Full time

Job summary

QualityKiosk Technologies is seeking a seasoned Business Analyst-CRM in Jakarta to drive CRM initiatives with deep domain expertise. The candidate should have 12+ years of overall experience and 8–10 years of automation exposure, particularly using Playwright and Python.

This is a full-time role focused on long-term project continuity. The ideal applicant will collaborate with cross-functional teams, translate business needs into technical requirements, and ensure quality in IT system testing

Qualifications

• Total experience: 12+ years in relevant roles.
• Automation experience: 8–10 years.
• Proficiency with Playwright and Python.
• Long-term continuity and commitment to a full-time role.

Skills

Business Analysis

CRM domain

Stakeholder communication

Problem solving

Tools

Playwright

Python

Job description

QualityKiosk Technologies is seeking a seasoned Business Analyst-CRM in Jakarta to drive CRM initiatives with deep domain expertise. The candidate should have 12+ years of overall experience and 8–10 years of automation exposure, particularly using Playwright and Python.

This is a full-time role focused on long-term project continuity. The ideal applicant will collaborate with cross-functional teams, translate business needs into technical requirements, and ensure quality in IT system testing