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PT Indo Digital Sejahtera is seeking a seasoned crisis communications leader to guide issue assessment through resolution, serving as the first line of defense for reputational risks.
You will develop messages, coordinate with regulators, manage media relations, and prepare spokesperson materials, ensuring consistent narratives across channels while advising senior stakeholders.
Lead the company's crisis communication strategy, from issue assessment to resolution. Act as the first line of defense in handling sensitive issues and reputational risks.
Develop key messages and talking points for management, media, and public statements
Draft and approve press releases, official responses, and public statements (for media, public, and platforms such as TikTok)
Coordinate closely with regulators and industry associations (OJK/AFPI) on communication-related matters
Build and maintain strong relationships with journalists and media outlets (media relations)
Work with the Media Monitoring and Digital Marketing teams to align the company narrative across channels
Prepare spokesperson briefings and Q&A materials for management
Bachelor's degree in Communications, Public Relations, Journalism, or a related field
4-5 years of experience as a Senior Journalist or in a PR agency, with a proven track record in crisis management
Strong crisis communication skills, calm, tactical, and solution-oriented under pressure
Excellent writing skills in Bahasa Indonesia (English is a plus)
Strong network with journalists and media outlets
Experience dealing with regulators or in regulated industries (finance/fintech) is a plus
Ability to make fast, sound decisions and work with senior stakeholders