Head of Corporate Communications (Financial Services)

Monroe Consulting Group; Indonesia; On-site; IDR 2,145,156,000 - 3,217,733,000; Full time

Job summary

Monroe Consulting Group Indonesia seeks an experienced Head of Corporate Communications to lead and strengthen its corporate communications, reputation management, and stakeholder engagement agenda. The role serves as a trusted advisor to senior leadership, shaping narratives, managing media relationships, and driving internal and external communications strategies.

The successful candidate will combine strategic thinking with hands-on execution and a proven track record in corporate reputation

Qualifications

• Bachelor's degree in Communications, Public Relations, Journalism, Business, Political Science, or related field.
• Experience at Head, Senior Manager, AVP, VP, Director level in corporate communications.
• Proven experience working directly with CEOs, Boards of Directors, and senior executive teams.
• Ownership of a corporate communications function beyond traditional PR or marketing communications.

Responsibilities

• Develop and execute corporate communications strategies aligned with business objectives.
• Shape corporate narratives, key messaging, brand positioning, and communication frameworks.
• Advise senior management on reputation management, sensitive communications, and stakeholder engagement.
• Lead media relations and maintain strong relationships with key media stakeholders.
• Manage crisis and issue communications, including response planning and protocol development.
• Oversee leadership and internal communications programs, including Town Halls and executive messaging.
• Establish communication governance, approval processes, spokesperson frameworks, and communication playbooks.
• Manage corporate digital communication and social media channels.
• Lead, coach, and develop the corporate communications team.
• Monitor and evaluate communication effectiveness through media coverage, sentiment analysis, share of voice, reach, and reputation metrics.

Skills

Strategic thinking

Stakeholder management

Media relations

Crisis management

Executive communications

Internal communications

Team leadership

Education

Bachelor's degree in Communications or related field

Job description

Monroe Consulting Group Indonesia is recruiting on behalf of a leading organization seeking an experienced Head of Corporate Communications to lead and strengthen its corporate communications, reputation management, and stakeholder engagement agenda.

This role serves as a trusted advisor to senior leadership, responsible for shaping corporate narratives, managing media and stakeholder relationships, overseeing crisis communications, and driving both internal and external communications strategies. The successful candidate will combine strategic thinking with hands on execution and have a proven track record in corporate reputation management.

Position Overview

Lead the corporate communications function and act as a strategic partner to the CEO and senior management team. Drive corporate reputation, executive communications, media engagement, crisis management, and internal communications while ensuring consistent messaging across all stakeholder groups.

Key Responsibilities

• Develop and execute corporate communications strategies aligned with business objectives.
• Shape corporate narratives, key messaging, brand positioning, and communication frameworks.
• Advise senior management on reputation management, sensitive communications, and stakeholder engagement.
• Lead media relations and maintain strong relationships with key media stakeholders.
• Manage crisis and issue communications, including response planning and protocol development.
• Oversee leadership and internal communications programs, including Town Halls and executive messaging.
• Establish communication governance, approval processes, spokesperson frameworks, and communication playbooks.
• Manage corporate digital communication and social media channels.
• Lead, coach, and develop the corporate communications team.
• Monitor and evaluate communication effectiveness through media coverage, sentiment analysis, share of voice, reach, and reputation metrics.

Key Requirements

Qualifications & Experience

• Bachelor's degree in Communications, Public Relations, Journalism, Business, Political Science, or related field.
• Minimum 8-10 years of experience in:
  • Corporate Communications
  • Corporate Affairs
  • Strategic Communications
  • Public Affairs
  • Corporate Secretary functions
  • Communications Consultancy
• Experience operating at Head, Senior Manager, AVP, VP, Director, or equivalent level.
• Proven experience working directly with CEOs, Boards of Directors, and senior executive teams.
• Demonstrated ownership of a corporate communications function beyond traditional PR or marketing communications.

Functional Expertise

• Corporate reputation management.
• Strategic stakeholder communications.
• Media relations and media engagement.
• Crisis and issue management.
• Executive and leadership communications.
• Internal communications.
• Communications governance, processes, and frameworks.
• Corporate digital communications.

Leadership & Soft Skills

• Strong strategic thinking and business acumen.
• Excellent stakeholder management and influencing skills.
• Strong written and verbal communication skills in both English and Bahasa Indonesia.
• Ability to operate confidently in high pressure and reputation-sensitive environments.
• Proven people leadership and team development capability.

  Preferred Industry Background

  Ideal candidates will come from:

  • Asset Management
  • Investment Management
  • Securities
  • Banking
  • Insurance
  • Fintech
  • Other regulated financial institutions

  Strong candidates from leading communications consultancies or other reputation-sensitive industries may also be considered.

  Success Profile

  The ideal candidate will be able to demonstrate:

  • Ownership of corporate narrative development and messaging strategy.
  • Experience advising CEOs and Boards on sensitive communication matters.
  • Successful management of significant corporate issues or crises with measurable outcomes.
  • Strong media relationships and engagement track record.
  • Development of communication policies, crisis playbooks, and approval frameworks.
  • Leadership of internal communications and employee engagement initiatives.
  • Delivery of measurable reputation and communication outcomes.
  • Experience building, mentoring, and leading communications teams.

  Less Relevant Backgrounds

  Profiles primarily focused on the following areas may not be suitable:

  • Product Marketing Communications
  • Advertising
  • Branding
  • Event Management
  • Social Media Content Production
  • Agency Account Management without ownership of corporate reputation strategy

  Ideal Candidate Summary

  A senior communications leader who can function as a strategic advisor to executive management, while remaining hands on in execution, with deep expertise in corporate reputation management, media relations, crisis communications, executive communications, and stakeholder engagement.