Senior Collections Strategy & Analytics Lead

Traveloka; Jakarta Pusat; In loco; IDR 900.000.000 - 1.500.000.000; Tempo pieno

Descrizione del lavoro

Traveloka is seeking an experienced Senior Manager to lead the Collection Reporting & Analytics unit and shape strategy for collections in the financial services domain. You will oversee data-driven improvements, manage dashboards, and collaborate with Risk, Fraud, and Product teams to drive analytics initiatives.

The role requires strong leadership, 7+ years in financial services with 3+ in management, and expertise in SQL/Tableau for data mining and visualization.

Competenze

• 7+ years experience in financial services with 3+ years in a managerial role.
• Bachelor degree in Data Science/IT/Management; Master degree is a plus.
• Expertise in Collection; risk and fraud experience a plus.
• Strong regulatory knowledge for financial services.
• Strong MIS and analytics capabilities; data mining and large datasets.
• Familiar with process documentation and full project lifecycle.
• Excellent English communication, both written and spoken.

Mansioni

• Oversee collection unit Reporting & Analytics and Strategic & Process Development (workflow and system solutions).
• Analyze and synthesize collection data into improvement recommendations considering cost, benefit, and impact analysis.
• Review collection processes and numbers in the big picture while paying attention to detail in each sequence.
• Oversee dashboards and collection metrics for monitoring and analytical purposes.
• Collaborate with Risk, Fraud, and Product teams on analysis and initiatives.
• Formulate collection strategy and translate into actionable steps.
• Manage multiple collection projects using standard project management approaches.
• Work closely with Data Analytics team and Product Manager to deliver collection product reviews and development.
• Ensure collection process changes are updated in Change Management and SOPs.

Conoscenze

Collection expertise

Regulatory knowledge

Project management

English communication

SQL data mining

Formazione

Bachelor degree in Data Science/IT/Management

Master degree preferred

Strumenti

Tableau

SQL

Descrizione del lavoro

Traveloka is seeking an experienced Senior Manager to lead the Collection Reporting & Analytics unit and shape strategy for collections in the financial services domain. You will oversee data-driven improvements, manage dashboards, and collaborate with Risk, Fraud, and Product teams to drive analytics initiatives.

The role requires strong leadership, 7+ years in financial services with 3+ in management, and expertise in SQL/Tableau for data mining and visualization.