Senior Client-Facing Technical Solutions Consultant

Flintex Consulting Pte Ltd; Jakarta Pusat; Vor Ort; IDR 279.000.000 - 312.480.000; Vollzeit

Zusammenfassung

Flintex Consulting Pte Ltd in Jakarta is seeking a seasoned Technical Consultant to design, implement, and optimize Company products within customer environments. You will translate business needs into scalable technical solutions and act as a trusted advisor to clients.

You will lead end-to-end implementation, coordinate with delivery teams, and support pre-sales with technical inputs, ensuring successful deployment and adoption across multiple projects.

Qualifikationen

• As a Technical Consultant, you will play a client-facing, solution-oriented role responsible for designing, implementing, and optimizing Company's products within customer environments.
• Translate business requirements into scalable technical solutions and act as a trusted advisor to customers.
• Work closely with customers, partners, delivery teams, and pre-sales to ensure successful solution design, deployment, and adoption, while driving business value.
• Lead end-to-end implementation lifecycle including configuration, deployment, and go-live for Company Solutions in customer environments & company lab.
• Provide technical inputs, demos, and solution positioning to pre-sales teams.

Aufgaben

• Engage with customers to understand business requirements and translate them into technical solution architectures
• Provide best practice recommendations aligned with telecom/contact center ecosystems
• Prepare solution design documents, architecture diagrams, and integration flows
• Support pre-sales teams with technical inputs, demos, and solution positioning
• Lead end-to-end implementation lifecycle including configuration, deployment, and go-live for Company Solutions in customer environments & company lab
• Ensure high-quality delivery across multiple parallel projects
• Perform system integration across CRM, middleware, customer host, telecom platforms & others
• Act as a primary technical point of contact for clients
• Collaborate with customer IT, business teams, and vendors
• Drive requirement workshops, SIT & UAT support, and production readiness
• Provide technical guidance and training to customer stakeholders

Kenntnisse

Communications

SQL

Solution design

Stakeholder management

Tools

Prometheus

Grafana

ELK

Splunk

API gateway

Jobbeschreibung

Flintex Consulting Pte Ltd in Jakarta is seeking a seasoned Technical Consultant to design, implement, and optimize Company products within customer environments. You will translate business needs into scalable technical solutions and act as a trusted advisor to clients.

You will lead end-to-end implementation, coordinate with delivery teams, and support pre-sales with technical inputs, ensuring successful deployment and adoption across multiple projects.