Senior Casino Proposition Lead: Growth & Experience

Grosvenor Casinos

Jakarta Pusat

On-site

IDR 750,000,000 - 1,250,000,000

Full time

9 days ago

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Job summary

Rank Group is seeking a Senior Proposition Manager - Casino to lead the development and optimisation of the Casino proposition. You will create engaging customer experiences that drive acquisition, retention, customer value and market differentiation.

You will own the proposition strategy, lead the development of games and promotions, and collaborate with cross-functional teams to prioritise delivery. Strong analytical skills and a commercial focus are required to grow activities and spend.

Qualifications

Experience in proposition, gaming, product or commercial management.
Knowledge of Casino (Slots & Live Casino) preferred.
Strong understanding of customer behaviour and engagement drivers.

Responsibilities

Own the Casino proposition strategy and roadmap.
Lead development of games, promotions, customer experiences and proposition enhancements.
Identify opportunities to grow active players, frequency and spend.
Work with Product and Technology teams to prioritise delivery.
Analyse customer behaviour and performance metrics to improve proposition effectiveness.
Develop business cases for proposition investment and innovation.
Collaborate with Marketing and CRM to maximise campaign effectiveness.
Monitor competitor activity and emerging market trends.
Ensure propositions are aligned to commercial objectives and customer needs.