Senior Barista & Customer Experience Leader

Karmafree Surf Shop; Provinsi Bali; On-site; IDR 78,120,000 - 133,920,000; Full time

Benefits offered by this job

Staff discount

Free coffee

Job summary

Karmafree Surf Shop in Uluwatu is seeking an energetic Senior Barista to lead the bar team and ensure the highest quality beverages and customer service. You will manage daily cafe operations and support both café and retail activities in a fast-paced, surf-inspired environment.

The ideal candidate has strong barista experience, passion for coffee and healthy lifestyle products, and is comfortable guiding colleagues while delivering a warm customer experience.

Qualifications

• Previous experience as a barista, with senior or team leader experience.
• Strong knowledge of coffee preparation, beverage quality, and café operations.
• Passion for coffee, healthy lifestyle products, customer service, and retail.
• Willing to work in Uluwatu, Bali and flexible for weekends/holidays.

Responsibilities

• Prepare and serve high-quality coffee and beverages.
• Support and guide barista team members to maintain quality.
• Ensure daily bar operations run smoothly and efficiently.
• Provide excellent customer service and create a warm, friendly experience.
• Handle cashier duties and operate the POS system.

Skills

Senior Barista

Team leadership

Coffee preparation

Customer service

Fast-paced environment

Communication skills

Attention to detail

Retail awareness

Tools

POS system

Job description

Karmafree Surf Shop in Uluwatu is seeking an energetic Senior Barista to lead the bar team and ensure the highest quality beverages and customer service. You will manage daily cafe operations and support both café and retail activities in a fast-paced, surf-inspired environment.

The ideal candidate has strong barista experience, passion for coffee and healthy lifestyle products, and is comfortable guiding colleagues while delivering a warm customer experience.