Senin Travel Designer

Takjub Indonesia DMC; Kuta; On-site; IDR 436,047,000 - 654,070,000; Full time

Job summary

Takjub Indonesia DMC in Bali seeks a Senin Travel Designer for a full-time, on-site role in Kuta. You will design tailored travel programs, create detailed itineraries, and coordinate reservations with local suppliers.

Daily inquiries, proposals, and quotations will be handled, along with coordinating reservations and ensuring accurate travel arrangements. You will collaborate with internal teams and external partners to confirm services, handle changes or special requests, and support travelers

Qualifications

• Strong travel consulting skills to design customized itineraries and advise clients on destinations and experiences.
• Experience in travel management with the capacity to coordinate multi-stop trips, group arrangements, and complex travel logistics.
• Proficiency in travel arrangements and reservations, including booking accommodations, transport, activities, and managing confirmations and changes.
• Excellent customer service skills, with a focus on clear communication, responsiveness, and problem-solving for travelers and partners.
• Relevant experience in destination management, travel agencies, or tour operations; familiarity with Indonesian destinations is highly beneficial.
• Proficiency in English; additional language skills are an advantage.

Responsibilities

• Design customized itineraries for individuals and groups.
• Prepare proposals and quotations.
• Coordinate reservations with local suppliers.
• Handle daily inquiries and travel changes.
• Collaborate with internal teams and external partners to confirm services.
• Maintain up-to-date product knowledge and monitor service quality; provide proactive, solution-oriented support.

Skills

Travel Consulting

Travel Management

Reservations & Bookings

Customer Service

Destination Knowledge

Attention to Detail

English Proficiency

Tools

Booking Systems

CRM Tools

Office Software

Job description

Company Description Takjub Indonesia DMC is a Destination Management Company specializing in Indonesia’s most inspiring and diverse regions. The company provides end-to-end ground services, including itinerary design and on-site operational support, for tour operators, travel agencies, and corporate partners. With deep local knowledge, Takjub Indonesia DMC helps partners create distinctive and memorable travel experiences. The team is committed to service excellence, operational reliability, and cost-efficient solutions that strengthen long-term partnerships. Applicants will join a growing organization that values collaboration, professionalism, and innovation in travel.

Role Description

The Senin Travel Designer is a full-time, on-site role based in Kuta. This position is responsible for designing tailored travel programs, including detailed itineraries, activities, and logistics for individual travelers and groups. The role involves managing daily inquiries, preparing proposals and quotations, coordinating reservations with local suppliers, and ensuring accurate and timely travel arrangements. The Senin Travel Designer will collaborate closely with internal teams and external partners to confirm services, handle changes or special requests, and support travelers before and during their journeys. The role also includes maintaining up-to-date product knowledge, monitoring service quality, and providing proactive, solution-oriented customer support.

Qualifications

• Strong Travel Consulting skills, including the ability to design customized itineraries and advise clients on destinations and experiences.
• Experience in Travel Management, with the capacity to coordinate multi-stop trips, group arrangements, and complex travel logistics.
• Proficiency in Travel Arrangements and Reservations, including booking accommodations, transport, activities, and managing confirmations and changes.
• Excellent Customer Service skills, with a focus on clear communication, responsiveness, and problem-solving for travelers and partners.
• Relevant experience in destination management, travel agencies, or tour operations; familiarity with Indonesian destinations is highly beneficial.
• Strong organizational and time-management abilities, with attention to detail and accuracy in documentation and pricing.
• Comfort working with booking systems, CRM tools, and standard office software; ability to learn new platforms quickly.
• Proficiency in English; additional language skills are an advantage.
• Ability to work on-site in Kuta, collaborate within a multicultural team, and maintain a professional, service-oriented attitude.