Sales Trainer Junior Associate - Education

Seven-Retail Group; Jakarta Selatan; On-site; IDR 66,960,000 - 133,920,000; Full time

Job summary

Seven-Retail Group is seeking a Sales Trainer to elevate our sales team's performance in Jakarta Selatan. The role focuses on creating engaging training programs and materials, building confidence, and improving communication and delivery techniques for frontline staff.

The trainer will lead onboarding, conduct regular sessions, and facilitate simulations and coaching to reinforce selling skills, objections, and closing techniques across retail, B2C, and B2B channels.

Qualifications

• 1–2 years of experience as a trainer in sales or customer service.
• Experience training sales teams (retail, B2C, B2B, telesales, etc.).
• Ability to deliver engaging, practical sales training materials.
• Skilled in simulations or role-play sessions for skill development.
• Strong understanding of sales funnel, objection handling, and closing techniques.

Responsibilities

• Prepare pitching decks based on the team’s needs.
• Conduct onboarding training for new sales members.
• Deliver regular training sessions and workshops for existing staff.
• Facilitate discussions, role plays, and coaching during training.
• Collaborate with SMEs to develop and improve training materials.
• Review and update training programs with operations team.

Skills

Sales Training

Facilitation

Onboarding

Coaching

Sales Funnel

Job description

About the Role

We’re looking for a Sales Trainer who can help drive sales team performance by developing engaging training programs and materials, while building the team’s knowledge, confidence, and effective communication and delivery techniques.

Your Day-to-Day

• Prepare pitching decks based on the operational sales team’s needs
• Conduct onboarding training for new sales team members
• Deliver regular training sessions and workshops for existing sales team members
• Facilitate discussions, roleplays, case studies, and coaching sessions during training
• Collaborate with Subject Matter Experts (SMEs) to develop and improve training materials
• Regularly review, update, and evaluate training programs while coordinating with the operations team to identify additional training needs

Who We're Looking For

• Minimum 1–2 years of experience as a trainer in sales or customer service
• Experienced in training sales teams (retail, B2C, B2B, telesales, etc.)
• Able to deliver sales training material in an active, engaging, and practical manner
• Skilled in facilitating simulations or role-play sessions for sales skill development
• Strong understanding of sales funnel, objection handling, and closing techniques
• Communicative, energetic, and capable of inspiring training participants
• Persuasive and able to demonstrate effective sales techniques
• Disciplined, organized, and able to manage a fast-paced classroom dynamic