Sales Trainer Senior Officer - Digital Insurance

PT Dwi Cermat Indonesia; Jakarta Utara; On-site; IDR 200,880,000 - 312,480,000; Full time

Job summary

PT Dwi Cermat Indonesia seeks an experienced Training Specialist to deliver corporate and field training for sales teams at client sites. You will drive standardized programs, update materials, and evaluate effectiveness to boost productivity. Willingness to travel and coordinate with multiple teams is essential.

You will ensure SOP compliance, manage logistics, and maintain engaging classroom or store-based sessions with strong MS Office reporting capabilities.

Qualifications

• Bachelor's degree in Business, Insurance, Marketing, or related field.
• At least 2 years delivering corporate or field training.
• Smartphone/tech training experience is a plus.
• Strong public speaking, storytelling, and presentation skills.
• Ability to run engaging classroom or in-store sessions.
• Experience administering pre- and post-training evaluations.
• Good understanding of SOPs and technical/soft skills training.
• Proactive, independent, team player, resilient under pressure.
• Proficient with MS Word, Excel, and PowerPoint.

Responsibilities

• Deliver day-to-day training sessions for sales teams at client sites.
• Execute standardized training programs to boost productivity.
• Track training outcomes and administer evaluations.
• Maintain and update training materials per templates from Head Office.
• Ensure training assets are up to date and ready for field use.
• Coordinate logistics and support regional training needs.
• Check marketing materials for brand compliance in the field.
• Collaborate with PIC Trainers, Placement, and Business Teams.

Skills

Public speaking

Storytelling

Presentation skills

Engaging classroom training

Evaluation design

Education

Bachelor's degree in Business/Insurance/Marketing/Marketing Communications/Public Relations

Tools

MS Word

MS Excel

MS PowerPoint

Job description

• Deliver Training: Conduct day-to-day training sessions for sales team members at client sites, strictly following established guidelines.
• Execute Programs: Implement standardized training programs designed to support daily sales activities and boost team productivity.
• Track Performance: Monitor training outcomes and administer evaluations to ensure effective implementation and track sales productivity.
• Maintain Materials: Update and organize training materials (such as slide decks, FAQs, case studies, and assessment modules) based on the standardized templates provided by the Head Office.
• Material Readiness: Ensure all training assets and information are up to date, organized, and readily available for field deployment.
• Coordinate Logistics: Organize and support regional teams with all necessary training logistics and maintain training equipment in good condition.
• Field Compliance: Check and ensure that all marketing materials in the field are installed properly and fully comply with brand standards.
• Team Collaboration: Coordinate closely with PIC Trainers, Placement, and Business Teams to align daily training execution with immediate business needs.

Qualifications

• Education: Bachelor’s degree in Business, Insurance, Marketing, Marketing Communication, Public Relations, or a related field.
• Experience: Minimum 2 years of practical experience in corporate or field training delivery (experience in smartphone/tech training is a strong advantage).
• Core Skills: Solid public speaking, storytelling, and presentation skills with the ability to engagingly manage a classroom or in-store environment.
• Evaluation: Ability to administer and compile pre- and post-training evaluations.
• Technical Knowledge: Strong understanding of technical/soft skills training and strict adherence to Standard Operating Procedures (SOPs).
• Execution Traits: Proactive, independent in daily tasks, a strong team player, and highly resilient under pressure.
• Tools: Proficient in Microsoft Office (MS Word, Excel, and PowerPoint) for reporting and presentation delivery.
• Mobility: Willingness to travel frequently for field deployments and site visits.