Sales & Technical - Mandarin Speaker

PT Nipsea Paint & Chemicals; Jakarta Utara; On-site; IDR 542,397,000 - 976,315,000; Full time

Job summary

PT Nipsea Paint & Chemicals, also known as Nippon Paint Indonesia, is seeking Mandarin-speaking professionals to support automotive customer accounts, covering both commercial and technical activities. The role focuses on building relationships, coordinating orders, and addressing customer requirements with internal teams.

You will communicate in Mandarin and English, support product trials, and contribute to ongoing customer projects.

Qualifications

• Mandarin fluency is mandatory for customer interactions.
• Strong English communication skills are required.
• Excellent written and spoken communication and interpersonal abilities.
• 2+ years in B2B sales or technical support is preferred.
• Background in chemistry, coatings, or related field is an advantage.

Responsibilities

• Build and maintain strong relationships with existing customers and develop new business opportunities.
• Support sales activities, develop business opportunities, and follow up on customer requirements.
• Coordinate customer orders, stock availability, purchase orders, and delivery arrangements.
• Communicate with customers in Mandarin regarding business, product, and technical matters.
• Monitor paint application, production processes, and product performance at customer sites.
• Assist in troubleshooting and resolving paint-related and quality issues.
• Coordinate with internal Sales, Technical, R&D, and Production teams to address customer needs.
• Support product trials, new product introductions, and ongoing customer projects.
• Prepare reports and ensure proper follow-up on customer requirements.

Skills

Mandarin fluency

English fluency

Communication skills

Negotiation skills

Customer orientation

Proactive

Adaptable

Education

D3/S1 in relevant fields

Tools

Microsoft Office

Job description

PT Nipsea Paint and Chemicals (Nippon Paint Indonesia) is looking for Mandarin-speaking professionals to support our automotive customer accounts, covering both commercial and technical activities.

Below are the qualifications and job responsibilities for this position:

Job Description

Build and maintain strong relationships with existing customers and develop new business opportunities.

Support sales activities, develop business opportunities, and follow up on customer requirements.

Coordinate customer orders, stock availability, purchase orders, and delivery arrangements.

Communicate with customers in Mandarin regarding business, product, and technical matters.

Monitor paint application, production processes, and product performance at customer sites.

Assist in troubleshooting and resolving paint-related and quality issues.

Coordinate with internal Sales, Technical, R&D, and Production teams to address customer needs.

Support product trials, new product introductions, and ongoing customer projects.

Prepare reports and ensure proper follow-up on customer requirements.

Requirements

Minimum D3/S1 in relevant fields.

Fluent in Mandarin, both spoken and written.

Good command of English, both spoken and written.

Minimum 2 years of experience in B2B Sales or relevant experience in Technical Support.

Background in Chemistry, Chemical Engineering, or Business is preferred.

Basic knowledge of chemistry and paint/coating processes is an advantage.

Strong communication, interpersonal, and negotiation skills.

Customer-oriented, target-driven, proactive, and adaptable.

Proficient in Microsoft Office.

Have a driving license (A).