Mandarin-Speaking Auto Sales & Tech Specialist

PT Nipsea Paint & Chemicals

Jakarta Utara

On-site

IDR 542,397,000 - 976,315,000

Full time

8 days ago

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Job summary

PT Nipsea Paint & Chemicals, also known as Nippon Paint Indonesia, is seeking Mandarin-speaking professionals to support automotive customer accounts, covering both commercial and technical activities. The role focuses on building relationships, coordinating orders, and addressing customer requirements with internal teams.

You will communicate in Mandarin and English, support product trials, and contribute to ongoing customer projects.

Qualifications

Mandarin fluency is mandatory for customer interactions.
Strong English communication skills are required.
Excellent written and spoken communication and interpersonal abilities.
2+ years in B2B sales or technical support is preferred.
Background in chemistry, coatings, or related field is an advantage.

Responsibilities

Build and maintain strong relationships with existing customers and develop new business opportunities.
Support sales activities, develop business opportunities, and follow up on customer requirements.
Coordinate customer orders, stock availability, purchase orders, and delivery arrangements.
Communicate with customers in Mandarin regarding business, product, and technical matters.
Monitor paint application, production processes, and product performance at customer sites.
Assist in troubleshooting and resolving paint-related and quality issues.
Coordinate with internal Sales, Technical, R&D, and Production teams to address customer needs.
Support product trials, new product introductions, and ongoing customer projects.
Prepare reports and ensure proper follow-up on customer requirements.