SALES RIPCURL ULUWATU -BALI

Dharma uluwatu; Kuta Selatan; On-site; IDR 42,000,000 - 72,000,000; Full time

Job summary

Dharma Uluwatu in Kuta Selatan, Bali, invites motivated Sales Representative applicants to join our Rip Curl retail team. Based on-site, you will greet visitors, provide product knowledge, process transactions, and contribute to building the Rip Curl brand among locals and international tourists.

The role emphasizes delivering exceptional service, hitting sales targets, maintaining store standards, and staying informed about new collections.

Qualifications

• Retail sales or customer service experience preferred.
• Strong communication with diverse customers including international tourists.
• Enthusiasm for surfing and beach culture.
• Able to work in a fast-paced retail environment and manage multiple tasks.
• Excellent numeracy skills and accuracy in handling cash and transactions.
• Reliability, punctuality and a flexible approach to working hours during peak seasons.
• Positive attitude with a commitment to delivering exceptional customer experiences.
• Basic English language proficiency; additional languages advantageous.
• Physical ability to stand for extended periods and lift merchandise as required.

Responsibilities

• Provide outstanding customer service to clients visiting the store, offering product knowledge and personalised recommendations.
• Process sales transactions accurately and efficiently using point-of-sale systems.
• Maintain the retail space in a clean, organised and visually appealing manner, following company merchandising standards.
• Monitor stock levels and assist with inventory management, including receiving and displaying new products.
• Build relationships with customers and identify opportunities to upsell and cross-sell products.
• Promote special offers, seasonal collections and new product launches to customers.
• Handle customer enquiries and resolve any concerns professionally and courteously.
• Contribute to achieving store sales targets and performance goals.
• Maintain knowledge of Rip Curl products, brand values and company policies.

Skills

Customer service

Cash handling

Communication

Upselling

Job description

About the role

We are seeking an enthusiastic and customer-focused Sales Representative for Rip Curl to join the team at Dharma Uluwatu in Kuta Selatan, Bali. This is a full-time position based on-site at our retail location in one of Bali's most vibrant coastal areas. As a Sales Representative, you will be the face of the Rip Curl brand, delivering exceptional customer service whilst promoting our premium range of surfing and beachwear products to both local customers and international tourists. This role is strategically important to our business as you will directly contribute to driving sales revenue and building brand loyalty in our key market.

Key responsibilities

• Provide outstanding customer service to clients visiting the store, offering product knowledge and personalised recommendations
• Process sales transactions accurately and efficiently using point-of-sale systems
• Maintain the retail space in a clean, organised and visually appealing manner, following company merchandising standards
• Monitor stock levels and assist with inventory management, including receiving and displaying new products
• Build relationships with customers and identify opportunities to upsell and cross-sell products
• Promote special offers, seasonal collections and new product launches to customers
• Handle customer enquiries and resolve any concerns professionally and courteously
• Contribute to achieving store sales targets and performance goals
• Maintain knowledge of Rip Curl products, brand values and company policies

What we're looking for

• Previous experience in retail sales or customer service roles is desirable
• Strong communication skills with the ability to engage with diverse customers, including international tourists
• Enthusiasm for the Rip Curl brand and passion for surfing and beach culture
• Ability to work in a fast-paced retail environment and manage multiple tasks
• Excellent numeracy skills and accuracy in handling cash and transactions
• Reliability, punctuality and a flexible approach to working hours during peak seasons
• Positive attitude with a commitment to delivering exceptional customer experiences
• Basic English language proficiency (additional languages are advantageous)
• Physical capability to stand for extended periods and lift merchandise as required

What we offer

Working at Dharma Uluwatu offers you the opportunity to be part of a dynamic team in one of Bali's premier retail destinations. We provide a competitive salary package and the chance to work with an iconic global brand in the surfing and lifestyle sector. You will benefit from a vibrant work environment where you interact with customers from around the world, gaining valuable retail experience and cultural exposure. We are committed to supporting our team members' professional development and creating a positive workplace culture where your contributions are valued and recognised.

About us

Dharma Uluwatu is a leading retail destination in Kuta Selatan, Bali, specialising in premium surfing and beachwear brands including Rip Curl. We are dedicated to providing our customers with exceptional products and service experiences that capture the spirit of Bali's vibrant beach culture. Our store is a hub for both local enthusiasts and international visitors seeking authentic coastal lifestyle products. We pride ourselves on creating an engaging and welcoming environment where customers can discover quality products and knowledgeable staff who share their passion for the ocean and outdoor lifestyle.