Sales Support Representative

PT Crane Worldwide Logistics Indonesia; Kebayoran Baru; On-site; IDR 66,960,000 - 111,600,000; Full time

Job summary

PT Crane Worldwide Logistics Indonesia is seeking a proactive Sales Support/BDM assistant to coordinate follow-ups, prepare quotations and e-bids, and support cross-functional teams across sales, operations and finance.

The role involves liaising with overseas offices, managing customer data, and assisting in KPI and reporting activities to drive growth in a dynamic logistics environment.

Responsibilities

• Providing support to Sales Team by coordinating and assisting in follow-up requests and quotations
• Preparing and submitting quotations for customers and overseas
• Preparing and submitting e-bids via system
• Organizes and maintains sales literature
• Procure rate from overseas, airlines, carriers, co-loader, trucking, customs
• Act as point of contact to potential customers as directed by Sales Team and Superior or through contact with Crane network of offices and agents
• Coordinates the sales effort internally with overseas offices, operations, customer service and finance department
• Monitor new opportunities within the market from media & press releases
• Assist BDM in planning office visits with customers and manage client database on shared drive, including customer profiles, account activities, SOPs, customer setup documents and proposals
• Research company data to track target account progress and/or growth on a scheduled basis and report to management
• Work with sales, clients, and operations to implement processes and pricing to effectively transition new business from the close of sale to operations.
• Work with clients and Sales Team to establish KPI’s, reports and customer web tools tailored to the client needs.
• Follow up clients, sales and operations to ensure that implementation is successful
• Implement the Quality objectives for Commercial Department
• Help maintain implementation on Health, Safety and Environment objectives on daily business

Job description

• Providing support to Sales Team by coordinating and assisting in follow-up request and quotations
• Preparing and submitting quotations for customers and overseas
• Preparing and submitting e-bids via system
• Organizes and maintains sales literature
• Procure rate from overseas, airlines, carriers, co-loader, trucking, customs
• Act as point of contact to potential customers as directed by Sales Team and Superior or through contact with Crane network of offices and agents
• Coordinates the sales effort internally with overseas offices, operations, customer service and finance department
• Monitor new opportunities within the market frommedia & press releases
• Assist BDM in planning office visits with customers and manage client database on shared drive, including (but not limited to) customer profiles, account activities, SOP’s, customer set up documents and proposals
• Research company data to track target account progress and/or growth on a scheduled basis and report to management
• Work with sales, clients, and operations to implement processes and pricing to effectively transition new business from the close of sale to operations.
• Work with clients and Sales Team to establish KPI’s, reports and customer web tools tailored to the client needs.
• Follow up clients, sales and operations to ensure that implementation is successful
• Implement the Quality objectives for Commercial Department
• Help maintain implementation on Health, Safety and Environment objectives on daily business

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Logistics, Freight & Delivery Services 51-100 employees

Crane Worldwide Logistics (CWW) is a global full service Air, Ocean, Trucking, Customs Brokerage & Logistics company. We are committed to developing and implementing supply chain solutions that will greatly enhance our customers’ competitiveness in this ever-changing global arena. Our company was built on the five Crane Worldwide value propositions: People, Service, Execution, Information Technology, Compliance & Quality Programs & Account Management.

What Type Of Person Are Crane Worldwide Looking For?

Crane Worldwide Logistics was founded on the principle that people make the difference – not only for our customers, but also for our colleagues; therefore, we are focused on attracting and retaining the industries top talent at all levels in the organization.

To achieve this goal, we will foster a challenging and rewarding work environment that promotes career opportunities and personal development for each and every employee.

As a member of the Crane Worldwide team, employees will interact with industry professionals who will provide hands‑on training while encouraging creative thinking to enhance processes and solutions. Because we are driven by the spirit of innovative thinking, every idea from every employee will be respected and considered. At Crane Worldwide, no one is a number. Each employee is a valuable member of our team from the start.

Are you ready to explore the exciting opportunities that await you with our fast‑paced, rapidly evolving organization?